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Monitor Customer Submissions

Discover why your customers behave the way they do using our wide range of detailed performance reports. Use smart reports to understand how to boost conversion rates and amplify engagement levels effectively.

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Tailored reporting solutions

Aggregate data seamlessly across all your stores and online platforms. Using our advanced reporting tools designed to accommodate rapidly expanding brands, we empower brands to take the lead in the market, leveraging verified data to spot and seize growth opportunities.

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Focus on the essentials 

Maximise customer feedback through a streamlined reporting interface. Our feedback snapshot report saves valuable time and provides immediate insight into the variables influencing your Feefo rating so you can make strategic decisions with confidence.

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Streamlined data delivery

Schedule automatic reports straight to your inbox, ensuring they reach you at the optimal moment. Keep tabs on the most important data insights in a way that’s convenient for you, without having to navigate complex dashboards or spreadsheets.

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 Guitarguitar started collecting feedback from customers via Feefo to proactively improve its processes, procedures, and policies. And it views this as one of the reasons it’s been able to become the UK’s biggest guitar seller, with online sales now representing 50% of its business.
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 Beko, the UK's leading appliance brand, collaborated with Feefo to enhance brand perception. They gathered over 10,000 genuine reviews, driving a £6 million campaign spotlighting their top ratings. This led to a 100% conversion uplift and Beko's highest-ever quality score on YouGov, showcasing the power of authentic consumer feedback in both sales and product evolution.

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