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Unlock impactful insights

 Transform customer feedback into actionable intelligence. Track rating trends, monitor collection funnels, and instantly spot service issues before they impact performance.

Image depicting Feefo's Essential Analytics dashboard in the Hub

What are Feefo's Essential Analytics Dashboards?

It’s an intuitive reporting hub that gives you a clear snapshot of your customer feedback and brand performance. Designed for everyday ease of use, it brings your key metrics together, tracking review volumes, overall rating trends, and collection funnel conversion rates. It delivers visual dashboards that immediately surface what’s working, spot emerging service issues, and highlight top-performing products. It provides the essential intelligence you need to make confident, data-backed decisions that continuously improve customer satisfaction.

Delivers a detailed overview of key metrics, including Service Score, Product Score, Response Rate, and Star Rating Breakdown.
Feefo Analytics 1
Offers merchants the flexibility to filter and consolidate product scores based on various parameters such as accounts, Parent SKUs, SKUs, tags, and product attributes.
Feefo Analytics 3 (1)
Serves as a rapid access point for merchants to efficiently locate, filter, and review feedback, providing insights into its current status. Notable updates include integrating Accounts and Tags for enhanced data filtration. 
Feefo Analytics 2
 Easily download any feedback data you need to craft custom reports tailored to your specific requirements. This feature is perfect for when you need to access your data offline. 
Feefo Analytics 4
Visualise the review collection process to gain a deeper understanding of consumer behaviour, pinpoint any drop-off points, and refine your collection strategy for optimal results. 
Feefo Analytics 5
Delivers a detailed overview of key metrics, including Service Score, Product Score, Response Rate, and Star Rating Breakdown.
Feefo Analytics 1
Offers merchants the flexibility to filter and consolidate product scores based on various parameters such as accounts, Parent SKUs, SKUs, tags, and product attributes.
Feefo Analytics 3 (1)
Serves as a rapid access point for merchants to efficiently locate, filter, and review feedback, providing insights into its current status. Notable updates include integrating Accounts and Tags for enhanced data filtration. 
Feefo Analytics 2
 Easily download any feedback data you need to craft custom reports tailored to your specific requirements. This feature is perfect for when you need to access your data offline. 
Feefo Analytics 4
Visualise the review collection process to gain a deeper understanding of consumer behaviour, pinpoint any drop-off points, and refine your collection strategy for optimal results. 
Feefo Analytics 5

 

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