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Omni-channel collection

With Feefo, dive into a world where sending reviews becomes an experience, not a chore. Experience swift, quality feedback via tailored requests, captivating visual content, and hassle-free scheduling. 

SMS tabs
Feedback Request Manager

Collect feedback at every touchpoint 

Reach out to your customers at any stage of their journey with personalised feedback requests designed to maximise response rates.


A more engaging way to connect

More feedback means more valuable insight. By sending your feedback requests via SMS, you can tap into a more engaged audience and increase the likelihood of them writing a review.  

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Location Feedback

Discover Excellence

Collect feedback in-store as well as online to get a holistic view of your customer experience. 


Alternative feedback collection

The Smartlink feature allows you to generate feedback without sending order information via product/sale files. Instead of receiving a Feefo email, customers receive a Smartlink by what ever method you choose to send it.


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