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Automotive, Car Dealers & Car Leasing Reviews

Buying a car is a big decision - and trust drives every stage of the journey. Feefo helps automotive businesses turn every test drive, service appointment and vehicle sale into verifiable reviews and social proof that build credibility, attract buyers and fuel growth.

Convert customer trust into car sales with real feedback from fellow drivers.

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We are already trusted by

  • Autotrader
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  • Vauxhall
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  • KIA
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  • EV Connect
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  • Lexus
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  • Toyota
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  • Mazda
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  • Honda
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  • Camper Days
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  • Triumph Motorcycles
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  • Autotrader
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  • Vauxhall

     
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  • EV Connect
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  • KIA
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  • Lexus
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  • Mazda
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  • Toyota
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  • Honda
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  • Camper Days
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  • Triumph Motorcycles
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Stars

200+

Manufacturers, dealers and leasing companies fueling their business with Feefo

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4.7

Average service score of Automotive companies on Feefo

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1.5m+

Automotive reviews left on Feefo client sites

How does Feefo help the vehicle industry?

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Drive more car sales

Turn online traffic into qualified leads. Put independent customer feedback front and centre, and provide reassurance and social proof to convert browsers into buyers.

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Increase online traffic

Car buyers spend months researching their new purchase online. Showcase real reviews on site and on search listings, boosting online presence and providing valuable social proof to add confidence.

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Understand customers better

Capture feedback across multiple touchpoints – from test drive to post-purchase – and build a clearer picture of the customer experience through the whole customer journey.

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Manage your reputation

Don't merely react to feedback, control the narrative. Request, monitor and respond to all your feedback from a centralised dashboard. Address negative reviews to demonstrate excellent customer service.

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Fuel insights

Understand trends, and get feedback by model, salesperson or lot - gaining rich, accurate insights for business growth.

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Affordable pricing plans

Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.

Essential

Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.


from £149 / month + VAT

Get started

Enhanced

Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.

from £299 / month + VAT

Get started

Bespoke

Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.

Let's discuss / month

Get started

FAQs

What types of automotive businesses can use Feefo?

The platform is designed for a variety of automotive businesses, including manufacturers, dealers, and leasing companies looking to build trust and fuel growth with verifiable customer reviews.

Can Feefo collect feedback on different customer touchpoints, such as sales, service, and test drives?

Yes, Feefo is designed to capture feedback across the whole customer journey, from the initial test drive to the service appointment and post-purchase follow-up.

What are the technical requirements for integrating Feefo with our existing systems (e.g., CRM or Dealer Management System)?

The platform offers an API and webhooks access to enable integration with your existing CRM or DMS, but specific technical requirements would need to be discussed with a Feefo expert.

Do the prices change based on the volume of customers or review requests we send?

The core pricing plans (Essential and Enhanced) are offered at a transparent monthly cost. For businesses with very high volume, a bespoke package is available.

Speak with one of our review experts today

What you can expect next

What you can expect next:

A brief conversation to align goals and priorities.

See a personalised demonstration of our platform.

To speak with a real, local human.
 

Real automotive success stories

drvn use Feefo reviews to boost quality control & compliance
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drvn use Feefo reviews to boost quality control & compliance

Discover how drvn utilised Feefo to enhance quality control and compliance, leading to a significant increase in customer retention and bus...

June 19, 2024

Mazda fuels brand trust with Feefo reviews and surveys
Automotive

Mazda fuels brand trust with Feefo reviews and surveys

See how Mazda uses Feefo reviews and surveys to boost brand trust, gain customer insights, and improve digital performance across its UK de...

November 01, 2022

How Feefo helped Kia engage with customers and increase car sales
Automotive

How Feefo helped Kia engage with customers and increase car sales

Discover how Feefo helped Kia boost customer trust and increase response rates through verified reviews and improved customer engagement.

October 13, 2021