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Health, Beauty & Wellness Services Reviews

Health is personal - and your customers take extra care with their well being. Build immediate and lasting confidence with real customer feedback. Showcase authentic experiences that attract new clients, retain existing ones and create lifelong advocates from satisfied customers.

Feefo. Your prescription for healthy growth.

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Putting customers at the heart of the healthcare industry

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  • Help for Heroes
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  • Shelter

     
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  • Pharmica
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  • MedExpress
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  • Sue Ryder
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  • Salon Services
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  • Diabetes UK
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  • Four Seasons Health Care Group

     
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  • The Fragrance Shop
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  • Bluecrest
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  • Help for Heroes
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  • Shelter
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  • Pharmica
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  • MedExpress
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  • Four Seasons Health Care Group
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  • Sue Ryder
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  • Salon Services
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  • Diabetes UK
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  • The Fragrance Shop
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Stars

150+

Health & Wellness brands enhancing their business with Feefo

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4.7

Average service score of healthcare brands on Feefo

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500k+

Health & Wellbeing reviews left on Feefo client sites

How does Feefo help the health and wellness industry?

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Build and maintain trust

Collect, manage, and showcase genuine customer reviews – including photos and user-generated content (UGC) – to build credibility and convert cautious buyers into loyal customers.

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Connect like-minded customers

Your customers are your best sales asset. Encourage engagement by sharing relatable experiences across your website and social channels. Let your happiest customers influence others with trusted social proof that drives footfall and online traffic.

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Understand your customers deeply

Analyse feedback to uncover shopping habits, emotional drivers, and friction points across in-store and online journeys. Use insights to improve the customer experience, strengthen relationships and gain an edge over your competitors.

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Energise SEO and content strategy

Fresh, user-generated content boosts your search rankings and fuels your marketing with authentic stories. Qualify for Google Seller Ratings, improve click-through rates, and increase dwell time with trusted review content.

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Protect and enhance your brand reputation

Our tools give you the power to proactively manage your brand narrative, allowing you to address negative sentiment, respond professionally, and showcase your commitment to care. You control the story by putting your customers' authentic voices at the forefront.

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Affordable pricing plans for Health and Beauty brands

Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.

Essential

Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.


from £149 / month + VAT

Get started

Enhanced

Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.

from £299 / month + VAT

Get started

Bespoke

Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.

Let's discuss / month

Get started

FAQs

Can Feefo help collect customer photos or user-generated content (UGC)?

Yes, the platform allows you to collect, manage, and showcase genuine reviews, including photos and UGC, to boost credibility.

Does the platform support collecting feedback for physical locations?

Yes, the comprehensive packages offer location feedback features to help you track and manage the customer experience across all physical touchpoints.

Can the platform handle both product and service reviews?

Yes, all packages include the ability to collect and display both product and service reviews, helping you assess performance across your entire offering.

What advanced moderation features are available for sensitive content?

Feefo offers AI Moderation to help you proactively manage your brand reputation and ensure sensitive content is handled appropriately.

Speak with one of our review experts today

What you can expect next

What you can expect next:

A brief conversation to align goals and priorities.

See a personalised demonstration of our platform.

To speak with a real, local human.
 

Real customer review success stories

How 1st Class Credit Union use Feefo to build trust and drive member-led innovation
Customer Stories

How 1st Class Credit Union use Feefo to build trust and drive member-led innovation

1st Class Credit Union transform member feedback into real change using Feefo, unifying their review and survey stack to gain greater insig...

October 28, 2025

Coach Travel Group’s Multi-Brand Feedback Overhaul with Feefo
Customer Stories

Coach Travel Group’s Multi-Brand Feedback Overhaul with Feefo

The Coach Travel Group unified customer feedback across 10+ brands using Feefo: Improved data quality, better staff morale, and drove servi...

October 10, 2025

Outsource UK's 320% feedback growth story
Customer Stories

Outsource UK's 320% feedback growth story

Outsource UK boosted review response rates by 320% using Feefo and Treefo, improving recruitment marketing and ESG performance.

October 10, 2025