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Feefo: the gold standard customer review platform

Purchaser verified reviews and feedback, advanced analytics, dependable customer insights.
With Feefo, you don’t just get star ratings; you get a deeper understanding of what truly matters to strengthen customer connection and make smarter decisions.


Why Feefo?

In a world where trust is paramount, don’t rely on rogue opinions. Rely on Feefo purchaser verified reviews and feedback.

brands enhancing their business with Feefo worldwide

reviews collected through the Feefo hub platform

of experience delivering verified customer reviews

Your customers are your most valuable champions

Repeat

They are more likely to repeat purchase.

79% of companies that create brand advocates see an increase in cross-sell and upsell figures.

Atrract

They can help you attract new customers.

50% of all buying decisions are driven by peer-to-peer marketing.

Improve

They can help you improve your offering.

Feedback from loyal customers will tell you how to refine your product or service in line with their needs.

Features

We offer a variety of cutting-edge technology to enhance your understanding and boost your brand's visibility. Our packages feature on-page display, review response, visual user-generated content, and more.

Essential from £99 /month
Enhanced from £249 /month

Essential

Feefo Essential is an all-around solution to collecting feedback and gaining insights. 

Up to 200 emails
Product & Service Reviews
Review Response
Display Tools
Client Pages
Social Sharing
API & Webhooks
Google Partnership
Moderation: Essential
Feefo Analytics: Essentials

How it works

How it works 2

Step 1

Choose exactly when and how you want to send feedback requests and surveys after a genuine customer interaction takes place

How it works 4

Step 2

Our system automatically sends those invites out and collects responses

How it works 5

Step 3

Get 100% verified reviews to add to your website, ads and more

How it works 6

Step 4

Analyse reviews with the most advanced analytics on the market and get actionable insights on how to improve

Don't just take our word for it...

"Your customers are your greatest advocates. Give them a platform to share their feedback, and that empowers them to support your brand."

 

Tony Wheble
CEO | Feefo

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How evolved is your customer insight strategy? 

Discover how advanced your customer insight process is and learn ways to enhance it further.

Speak to the team

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