Turn customer reviews into actionable insights

They are more likely to repeat purchase.

79% of companies that create brand advocates see an increase in cross-sell and upsell figures.

They can help you attract new customers.

50% of all buying decisions are driven by peer-to-peer marketing.

They can help you improve your offering.

Feedback from loyal customers will tell you how to refine your product or service in line with their needs.

Essential from £99 /month

Enhanced from £249 /month

Essential

Feefo Essential is an all-around solution to collecting feedback and gaining insights.

Up to 200 emails

Product & Service Reviews

Review Response

Display Tools

Client Pages

Social Sharing

API & Webhooks

Google Partnership

Moderation: Essential

Feefo Analytics: Essentials

Get in touch

Step 1

Choose exactly when and how you want to send feedback requests and surveys after a genuine customer interaction takes place

Step 2

Our system automatically sends those invites out and collects responses

Step 3

Get 100% verified reviews to add to your website, ads and more

Step 4

Analyse reviews with the most advanced analytics on the market and get actionable insights on how to improve

“Feefo has helped us give our web pages a far more engaging, human feel that makes visitors want to stay longer. It’s down to the quality of the content Feefo empowers our customers to set their own stamp on the website. In terms of our strategy it’s really important and the out-of-the-box integration has been very impressive.”

“Feefo makes it easy for guitarguitar to find out what our customers really think about us as a business and understand where we can improve. Without Feefo’s insight, we’d not have taken many of the steps we have over the last two years to improve our customer experience and would have lost some customers. Feefo gave us the chance to engage with them for a second time and turn negatives into positives.”

“It’s massively important to us that we stand out from the competition and Feefo ticks all the boxes. Nothing is as convincing as the recommendation of a fellow customer we trust. Such high Feefo review ratings are proof of the consistency of what we do for every one of our clients. Using Feefo is one of the best things we have done.”