Review management platform for finance
businesses
There’s no better way to build trust than by listening to your customers and finding out what they truly care about. Make it easy to build connections with our verified feedback platform. Collect reviews your customers can bank on, and finance and insurance customer insights to help build your business.
Improve your finance businesses' reputation
Show how great your customer service is by collecting genuine feedback
Build customer confidence in the industry leading service you provide
Win and retain more business while driving more traffic to your website
Surveys
Connect beyond reviews
Learn about your clients and staff through their feedback, helping your business to make informed decisions while rewarding and motivating staff who have been singled out for praise. Feedback Request Manager and Surveys allow you to collect reviews at every touchpoint in the customer journey, and you can collect both public and private feedback, for insurance and finance customer insights you can depend on.
NPS
Benchmark against competitors
Dive into your company's interactions with our tools to assess customer relationship health. Our approach to Net Promoter Score (NPS) provides deep insights into client perceptions, allowing for close monitoring of loyalty and satisfaction. This evaluation reveals strengths and growth areas, ensuring alignment with customer expectations. Use customer feedback to strengthen your brand connection.
Social Sharing
Social Proof
Highlighting positive reviews and testimonials can significantly enhance your credibility and trustworthiness in the eyes of both prospects and existing clients. This strategic showcase of satisfaction and success stories creates a compelling narrative that resonates with your audience, encouraging them to choose your services or products with confidence.
Browse our latest articles and resources
Croner-i integrate Feefo into more than just a review strategy
Find out why Croner-i are multi year winners of the Trusted Services Award. They embrace a customer feedback strategy from start to finish.
November 29, 2023
What do you get when you switch from Trustpilot to Feefo?
Meet Events Insurance. They provide cover for 90% of events in the UK – from festivals and fireworks to weddings and parties. Recently, the...
September 27, 2023
William Russell uses Feefo to boost confidence in their brand
William Russell independent insurers describe how they use Feefo feedback on their website to improve the customer journey.
September 28, 2020