It’s never been more vital to stand out from the crowd as a retailer. Online retailer reviews play a crucial role in helping businesses build credibility and increase conversions in a competitive marketplace.
From understanding shopping habits to getting the right information in front of your customers at the point of sale, Feefo’s eCommerce review platform can help you move the needle.
The power of social proof
Connect like minded consumers before they purchase
Encourage more engagement and instil trust
Increase buyer confidence while reducing cost-per-acquisition
Feefo Analytics
Understand your customers’ shopping habits better
Understand your customers’ shopping habits better. Gain a clear view of the customer experience both in-store and online by leveraging online retailer reviews, and use these insights to refine your journey and build trust with an eCommerce review website.
Display Tools
Boost customer confidence at the buying stage
Increase trust exactly where it’s needed. Use our AI technology to display feedback at critical points in the customer journey. Let your customers prove your product’s value with authentic online retailer reviews shared through our eCommerce review website.
Social Sharing
Drive more sales
Increase footfall and online traffic by displaying feedback across your website and social media, so your confirmed customer reviews can guide the buying choices of others. By showcasing verified online retailer reviews across multiple platforms, you can strengthen brand reputation and influence purchasing decisions.
Optimise the digital experience
Improve your click-through rates, build trust at the look-to-buy stage, reduce bounce rates, enhance dwell time and more:
Feefo feedback displays and online retailer reviews aim to boost conversions, improve ad spend efficiency, and enhance brand trust.
Share trusted customer feedback using social proof like user-generated content (UGC). This can help you qualify for Google Seller Ratings and stand out online.
Why online retailer reviews matter
Online retailer reviews help consumers make informed choices, providing real insights into product quality, delivery, and overall shopping experiences. Positive feedback builds trust, increases conversions, and strengthens brand reputation, while constructive criticism offers businesses opportunities for improvement. Displaying verified reviews enhances transparency, boosts search rankings, and encourages customer engagement. Retailers that prioritise authentic feedback set themselves apart from competitors, helping to build long-term customer loyalty.
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