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B2B Services Reviews & Customer Feedback

Confidence drives business decisions. Feefo’s platform gives you the tools to capture, display and leverage customer feedback to generate high-quality leads, grow revenue and build lasting market credibility.

Your customers: your best sales tool.

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The feedback platform powering business services

  • Affinity

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  • DHL

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  • Javelin

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  • British Assessment Bureau

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  • Microsoft

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  • NordVPN

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  • Ricoh

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  • Cromwell

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  • Speedy Hire

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  • Webgains

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  • Wurth

     

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  • LV= Liverpool Victoria

     

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  • Compare My Insurance

     

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  • Allianz Assistance

     

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  • Petplan

     

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  • Affinity

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  • DHL

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  • Javelin

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  • British Assessment Bureau

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  • Microsoft

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  • NordVPN

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  • Cromwell

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  • Webgains

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  • Speedy Hire

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  • Ricoh

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Stars

900+

B2B companies enhancing their business with Feefo

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4.6

Average service score of B2B businesses on Feefo

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5m+

B2B reviews left on Feefo clients' sites

Affordable pricing plans

Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.

Essentials

Build trust fast and increase conversion.

from £149 /month + VAT

Get started

Includes:

200 Email Requests
50 WhatsApp + 50 SMS Requests
Product & Service Reviews
Photo & Video Reviews
AI Summaries & AI Replies Ai Sparkle - Dark AI
Google Seller Ratings + Rich Snippets

Enhanced

Turn customer feedback into growth with advanced features.

from £299 /month + VAT

Get started

Includes all features in Essentials, plus:

500 Email Requests
Campaign Manager
NPS & Custom Surveys
A/B Testing + Enhanced Campaign Analytics
350+ Integrations
Assigned Customer Success Manager

Plus

Scale reputation and customer insight across your enterprise.

£ Custom

Get started

Includes all features in Enhanced, plus:

Bespoke Collection Methods
Global Multi-Lingual Moderation
AI Insights Suite Ai Sparkle - Dark AI
Social UGC
Feefo Syndication Network
600+ Enterprise Integrations + API Ai Sparkle - Dark AI

FAQs

Are the B2B reviews on Feefo verified?

Yes, Feefo only collects verified customer feedback, ensuring every review comes from a genuine business interaction to build maximum trust.

Can I collect more than just star ratings?

Absolutely. You can use features like Surveys and NPS (Net Promoter Score) to capture richer data and strategic customer insights.

How does Feefo specifically benefit a B2B business?

Feefo builds instant market credibility, generates high-quality leads, and provides concrete, measurable evidence of your value and ROI.

Will Feefo integrate with my current systems?

Yes, all packages include API and webhooks access for seamless integration with your existing CRM or other core business systems.

 

Speak with one of our review experts today

What you can expect next

What you can expect next:

A brief conversation to align goals and priorities.

See a personalised demonstration of our platform.

To speak with a real, local human.

 

Real B2B success stories

Astutis uses Trusted Service Awards to grow and build team pride
B2B

Astutis uses Trusted Service Awards to grow and build team pride

Read how Astutis leverages Feefo's Trusted Service Awards to enhance customer engagement, drive growth, and build team pride via systematic...

January 13, 2026

Outsource UK's 320% feedback growth story
Customer Stories

Outsource UK's 320% feedback growth story

Outsource UK boosted review response rates by 320% using Feefo and Treefo, improving recruitment marketing and ESG performance.

October 10, 2025

Happy: Growing Trust and Trees with Feefo and Treefo
Customer Stories

Happy: Growing Trust and Trees with Feefo and Treefo

Happy enhances customer trust and sustainability with Feefo and Treefo, boosting review response rates and aligning with ESG goals.

August 07, 2025