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B2B Services Reviews & Customer Feedback

Confidence drives business decisions. Feefo’s platform gives you the tools to collect, showcase, and leverage verified customer feedback to generate high-quality leads, increase revenue, and build lasting credibility in your market.

Your customers are your best sales tool.

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The feedback platform powering business services

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  • DHL
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  • Javelin
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  • British Assessment Bureau
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  • Microsoft
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  • NordVPN
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  • Ricoh
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  • Cromwell
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  • Speedy Hire
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  • Webgains
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  • Wurth

     
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  • Compare My Insurance

     
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  • Allianz Assistance

     
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  • Petplan

     
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  • Affinity
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  • DHL
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  • Javelin
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  • British Assessment Bureau
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  • Microsoft
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  • NordVPN
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  • Cromwell
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  • Webgains
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  • Speedy Hire
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  • Ricoh
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Stars

900+

B2B companies enhancing their business with Feefo

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4.6

Average customer service rating for B2B businesses using Feefo

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5m+

B2B reviews left on Feefo client websites

How does Feefo help B2B organizations?

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Build trust, fast

Strengthen your credibility with target buyers and win over key stakeholders by collecting and showcasing verified reviews from similar customers.

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Communicate measurable value

B2B buyers need more than feature lists — they need proof. Use verified customer feedback to turn abstract features into tangible ROI, support your sales team, and clearly demonstrate your unique value.

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Spot product issues early

Analyze customer feedback to quickly identify product flaws, feature gaps, or recurring support questions — before they escalate and impact your reputation.

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Fuel marketing and sales

Turn authentic customer feedback into compelling case studies, testimonials, and sales enablement content that empowers your marketing and sales teams.

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Boost product adoption and retention

Use customer feedback to help users get the most out of your product. Create a feedback loop that delivers insights into usability and feature adoption — reducing churn and increasing customer lifetime value.

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Affordable pricing plans for the B2B sector

Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.

Essential

Boost reputation and sales performance with tools to collect, manage, showcase and analyze verified customer reviews and feedback.


from $200 / month

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Enhanced

Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection. 

from $400 / month

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Bespoke

Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customized plan to help you achieve your goals.

Let's discuss / month

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FAQs

Are the B2B reviews on Feefo verified?

Yes, Feefo only collects verified customer feedback, ensuring every review comes from a genuine business interaction to build maximum trust.

Can I collect more than just star ratings?

Absolutely. You can use features like Surveys and NPS (Net Promoter Score) to capture richer data and strategic customer insights.

How does Feefo specifically benefit a B2B business?

Feefo builds instant market credibility, generates high-quality leads, and provides concrete, measurable evidence of your value and ROI.

Will Feefo integrate with my current systems?

Yes, all packages include API and webhooks access for seamless integration with your existing CRM or other core business systems.

 

Speak with one of our review experts today

What you can expect next

What you can expect next:

A brief conversation to align goals and priorities.

See a personalized demonstration of our platform.

To speak with a real, local human.
 

Real B2B success stories

Outsource UK's 320% feedback growth story
Customer Stories

Outsource UK's 320% feedback growth story

Outsource UK boosted review response rates by 320% using Feefo and Treefo, improving recruitment marketing and ESG performance.

October 10, 2025

Happy: Growing Trust and Trees with Feefo and Treefo
Customer Stories

Happy: Growing Trust and Trees with Feefo and Treefo

Happy enhances customer trust and sustainability with Feefo and Treefo, boosting review response rates and aligning with ESG goals.

August 07, 2025

Driving confidence and sales: How The Pinball Company boosted customer engagement with Feefo
Customer Stories

Driving confidence and sales: How The Pinball Company boosted customer engagement with Feefo

The Pinball Company increased customer reviews & sales using Feefo's tailored review platform, growing customer trust and operational effic...

January 07, 2025