Looking for a review platform that’s more transparent, insight-led, and backed by real human support?
Here is why Feefo is the smarter choice for you:
Purchaser-verified trust. Invite-only reviews eliminate authenticity concerns – proven to be 70% more trustworthy than anonymous feedback.
Insight you can act on. Built for Sentiment Analysis and NPS, Feefo helps you turn customer feedback into real operational improvements.
Faster time-to-value with better support. Get going quickly and easily, with access to dedicated support, rather than self-help loops or paid upgrades.
Trusted by 6,500+ global brands across retail, travel, finance and more.
"Feefo makes collecting and using reviews incredibly simple. The whole process is seamless – invites go out on time and reviews come back quickly. Our teams use this feedback every day to improve products and make better decisions."
Oliver Devalle EMEA Trade Marketing Manager at FKA Brands
“Feefo makes collecting and using reviews incredibly simple. The whole process is seamless – invites go out on time and reviews come back quickly. Our teams use this feedback every day to improve products and make better decisions."
Oliver Devalle EMEA Trade Marketing Manager at FKA Brands
Why do businesses choose Feefo over Yotpo?
Purchaser-verified trust, not open-door reviews
Feefo only collects feedback from your verified customers. No anonymous submissions. No authenticity concerns. Just genuine, reliable reviews your brand and customers can trust.
Focused on insight, not complexity
While Yotpo expands into multiple marketing tools, Feefo focuses on what matters most: turning customer feedback into actionable insight with NPS, sentiment analysis and AI-powered reporting.
Smarter UGC and social content
With Feefo Social, you can collect, curate and showcase authentic customer photos and videos at scale. Our UGC tools go beyond basic review widgets, helping you turn real customer content into high-impact social proof.
Human-led support when you need it
Feefo support is built around real people who help you get value fast – from onboarding through to getting the best from our tools. Dedicated Customer Success support is available on our mid-tier packages.
Built for your whole business
Feefo works across platforms, industries and tech stacks. While Yotpo is heavily Shopify-centric, Feefo integrates seamlessly with a variety of partners – with lightweight widgets, strong security credentials, and multi-sector expertise.
Don't be. Moving from Yotpo to Feefo is simple, our migration experts are here to support you every step of the way. Whether it's advice on how to keep your existing reviews, performance or ongoing support. With us you won't have to compromise on quality while upgrading to a smarter feedback platform.
Ready to switch from Yotpo to Feefo?
You’ve worked hard to earn customer trust. Feefo helps you protect it, grow it, and get more value from every review.
Move to a platform built for:
Verified reviews at scale – collect authentic, purchaser-verified feedback your customers can trust.
Transparent pricing – clear, scalable plans with no hidden fees or forced bundles.
Real support – responsive, knowledgeable teams, with dedicated Customer Success support.
