The Feefo platform comes with a suite of features designed to make collecting and showcasing customer feedback easy and effective.
Real reviews. Real people.
92%
of customers hesitate to make a purchase when there are no customer reviews
70%
of customers put as much weight on online reviews as personal recommendations
18%
sales uplift seen on average from products with reviews
Designed to convert
We've meticulously refined our product and service reviews, employing cutting-edge strategies designed to maximize engagement and response rates. This enhancement is not just about increasing numbers; it’s about deepening connections and ensuring every interaction with our reviews is meaningful and impactful, driving constructive conversations and fostering a community of active, engaged users.
A personalized approach
Utilize dynamic variables to enhance your emails with personalized details such as the customer's name, their order reference, and the date of purchase. Simply choose the dynamic variables option within the text box and select the specific information you want to include.
"More reviews = more conversions. Don’t believe us? Products with five or more reviews have significantly higher conversion rates than those with none."
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