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Solutions at every touchpoint

From sales-boosting review response to time-saving AI analysis, Feefo can supply all the tools you need to help customers make the right decisions when buying from you.

Essential

Feefo Essential is an all-around solution to collecting feedback and gaining insights.

From $119 per month – Up to 200 emails
From $239 per month – Up to 500 emails

Features

Feefo Analytics: Essentials

Monitor and uncover consumer motivations, bolster engagement, and prioritize enhancements

Features

Product and Service Reviews

Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms read more

Features

Display Tools

Make reviews your own with our branded on-page display tools

Features

Client Page

Present your brand in the best light with a public reviews page

Integrations

Google Partnership

Improve clickthrough rate and give customers confidence in your brand

Features

Moderation

Elevate your brand’s reputation with our rigorous moderation process that checks your online feedback

Features

Social Sharing

Share your reviews to social media and show your customers what you really care about

Features

API & Webhook Access

Get access to the precious data you need to grow your brand

Enhanced

Get deeper insights, greater flexibility, and a wider reach. The extra features you get with Feefo Enhanced empower you to understand how people feel throughout their journey with you – so you can transform your service.

From $299 per month – Up to 200 emails
From $359 per month – Up to 500 emails

Features - Enhanced

Feedback Request Manager

Send feedback requests to multiple touch points at exactly the right moment, from purchase to first use

Features - Enhanced

Net Promoter Score (NPS)®

Use a globally recognized metric to elevate your customer experience and foster enduring trust in your brand

Features - Enhanced

Surveys

Reach out to customers through any channel, at any touchpoint – quick, open, anonymous

Features - Enhanced

Insight Labels

Manually label feedback to track themes in your data

Features - Enhanced

AI Moderation

Combine the prowess of human moderation and advanced AI technology to review customer feedback at scale

Upgrades

Our selection of extras will bring your brand to life. Choose your add-ons to create a solution just right for your brand.

Features - Add-on

Dynamic Topic Display

Show your customers pertinent reviews at the point of sale and arrange by themes

Features - Add-on

Syndication

Join a trusted network of brands sharing reviews and give consumers a better experience

Features - Add-on

Q&A

Get your in-house experts in front of your customers and display answers next to your products

Features - Add-on

Sentiment Analysis

Discover themes in your customers' feedback to inform and develop your brand

Features - Add-on

Communities

Elevate your interactions by nurturing a thriving hub where your customers can easily discuss your brand

Features - Add-on

Custom Questions

Add bespoke questions to feedback request forms to amplify your customer knowledge

Features - Add-on

Review Booster

Kickstart your product launch using our trusted tester network

Features - Add-on

SMS

Gather more feedback by reaching your customers on the device they use the most

Features - Add-on

Treefo

Fund tree-planting projects in exchange for the reviews you collect with our sustainability initiative

Features - Add-on

Ecolabels

Attract like-minded customers and celebrate your sustainability efforts with Ethy-approved badges

Features - Add-on

Location Feedback

Increase your brands’ visibility and measure customer satisfaction in individual stores or branches

Features - Add-on

Smartlinks

Make it easier for your customers to share their feedback with an alternative review collection method to give you extra flexibility

Integrations

Integrations, Technology Partner

Shopify

Increase product sales and grow your brand reputation on the world’s fastest-growing ecommerce platform. …

Integrations, Technology Partner

Zapier

Set up tailored, instant notifications and reply to feedback sooner with Zapier’s customized templates. T…

Integrations

Magento

Enhance your customers’ shopping experience across any device and increase order value potential with the…

Integrations, Technology Partner

WooCommerce

No matter what success looks like for you, you can do it with Woo. Our open-source ecommerce platform hel…

Integrations, Technology Partner

BigCommerce

BigCommerce’s mission is to help merchants sell more at every stage of growth, from small startups, to mi…

Integrations

Google Seller Rating

Google Seller Rating stars provide potential customers with confidence in your brand at a glance. Improve…

Solutions at every touchpoint

Essential

Feefo Analytics: Essentials

Product and Service Reviews

Display Tools

Client Page

Google Partnership

Moderation

Social Sharing

API & Webhook Access

Enhanced

Feedback Request Manager

Net Promoter Score (NPS)®

Surveys

Insight Labels

AI Moderation

Upgrades

Dynamic Topic Display

Syndication

Q&A

Sentiment Analysis

Communities

Custom Questions

Review Booster

SMS

Treefo

Ecolabels

Location Feedback

Smartlinks

Integrations

Shopify

Zapier

WooCommerce

BigCommerce

Google Seller Rating

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