People are 97% more likely to repeat purchases from a merchant that replies to reviews. That’s where Feefo’s AI Replies comes in. Generate tailored responses to customer feedback in no time at all.
92% of companies say that post-sale engagement increases their credibility with customers
People are 54% more likely, or much more likely to repeat purchases when they feel personally valued by a brand
53% of consumers expect businesses to reply to a negative review in less than one week
AI Replies
What if you could personally respond to every customer who left feedback while remaining on-brand and professional? Now you can. Our AI analyzes your customers feedback and brand tone of voice to create tailored responses and effortless replies.
Intelligent
AI Replies uses sophisticated algorithms to analyze various components of your feedback, including customer and responder names, merchant details and product information. Freeing up valuable time for your team.
Creates auto-generated text in an instant
Personalized and relevant replies
Regenerate response until you have the perfect match
What is it?
AI technology generates an automated response to customer reviews with a click of a button. It enables an enhanced feedback management process for businesses to make replies faster and more personalized to customers. Tackle high volumes replies effortlessly.
How it helps
Efficiency Say goodbye to manual response drafting. Feefo's AI Replies generates tailored responses to feedback in seconds, leaving more time for your team to work on business enhancing tasks.
Personalization Our AI technology analyzes feedback and relevant information, such as customer names and more, to generate responses that resonate with your audience.
Consistency Maintain brand consistency and professionalism across all interactions.
Speak with one of our review experts today
What you can expect next:
What you can expect next:
A brief conversation to align goals and priorities.
