Convert browsers
into buyers
Shoppers want to hear what people like them think of brands like yours. That's why our ecommerce review platform is purpose-built to deliver credible, first-hand experiences. Strategically placed feedback does more than build trust. It reduces returns, builds loyal customers and provides profit-making resources for sales and marketing.
When shoppers need confidence to buy, turn to Feefo.

Convert browsers
into buyers
Shoppers want to hear what people like them think of brands like yours. That's why our ecommerce review platform is purpose-built to deliver credible, first-hand experiences. Strategically placed feedback does more than build trust. It reduces returns, builds loyal customers and provides profit-making resources for sales and marketing.
When shoppers need confidence to buy, turn to Feefo.

Retailers winning with Feefo reviews
2500+
Retailers enhancing their business with Feefo
4.5
Average service score of travel brands on Feefo
32m+
Retail reviews left on Feefo clients sites
Feefo helps retailers with
PRICING
Affordable pricing plans
Our packages provide you with everything you need, for one transparent monthly cost. Whether you’re just starting out, or have an existing bank of reviews – we have the right option for you to make the most of verified customer feedback.
Essential
Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.
from $119 / month
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access

Enhanced
Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.
from $299 / month
Display tools
Social sharing
Client pages
Moderation: Essential
Google partnership
Feefo Analytics: Essential
API & webhooks access
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Bespoke
Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.
Let's discuss / month
Feedback request manager
Surveys
NPS
Insight labels
AI Moderation
Treefo
Ecolabels
AI replies
Q&A
Custom questions
Review booster
SMS
Location feedback
Dynamic topic display
Syndication
SSO
Product and service performance
Real retail success stories

Stop Returns & Boost Profits: Charles Tyrwhitt's Secret to Customer-Driven Product Perfection
Charles Tyrwhitt uses customer feedback to identify and resolve fit issues in their boots, leading to improved product design, reduced retu...
July 09, 2025

She Grows Veg: Growing trust with verified reviews
She Grows Veg builds trust with verified Feefo reviews, turning social followers into confident buyers. See how authentic feedback fuels eC...
March 25, 2025

Belledorm enhances its customer connection with AI Replies
Luxury home linen brand Belledorm enhances customer engagement and efficiency with Feefo's AI Replies, for personalised responses and strat...
December 17, 2024