Cookie Policy
1. Introduction
Feefo Holdings Limited (“Feefo”, “we, “our”) uses cookies on its website. This Cookies Notice explains more about cookies and why we use them. It also explains how you can control and opt out of receiving them.
This policy should be read together with our Privacy Notice, available on our website, which sets out how and why we collect, store, use and share personal information generally, as well as your rights in relation to your personal information and details of how to contact us and supervisory authorities if you have a complaint.
We update this Cookies Notice from time to time in response to changes in applicable laws and regulations, changes to our processing practices and to products and services we offer. When changes are made, we will update the last updated date of this notice. Please review this Cookies Notice periodically to check for updates.
2. About Cookies
A cookie is a small text file which may be downloaded to your device when you visit our website. We use cookies to allow our website to function correctly, remember your preferences and to track visitors to our website.
The cookies we use on our website fall into the following categories described in section below.
Learn More About Cookies
For further information on our use of cookies, including a detailed list of your information which we and others may collect through cookies, please see details in the table below.
For further information on cookies generally, including how to control and manage them, please visit www.aboutcookies.org or www.allaboutcookies.org.
3. Cookies Used by Feefo
The cookies we use on our websites and their purposes are as set out in the following table:
Necessary
Necessary cookies are required to enable the basic features of this site, such as providing secure log-in or adjusting your consent preferences. These cookies do not store any personally identifiable data.
|
Cookie |
Duration |
Description |
|
__cf_bm |
1 hour |
Website security for bot protection. |
|
_cfuvid |
session |
Website security for rate limiting of visitors. |
|
auth0 |
3 days |
For the purpose of user authentication and associated session management. |
|
did_compat |
1 year |
Security and attack prevention. |
|
auth0_compat |
3 days |
For the purpose of user authentication and associated session management. |
|
_com.auth0.auth.* |
1 hour |
Auth0 by Okta sets this cookie to manage user authentication, securely store login sessions, and ensure seamless access to your account. |
|
com.auth0.auth.* |
1 hour |
Auth0 by Okta sets this cookie to manage user authentication, securely store login sessions and ensure seamless access to your account. |
|
cookietest |
session |
The cookietest cookie is typically used to determine whether the user's browser accepts cookies, essential for website functionality and user experience. |
|
cookieyes-* |
1 year |
CookieYes sets this cookie for consent solution management. |
|
_GRECAPTCHA |
6 months |
Google Recaptcha service sets this cookie to identify bots to protect the website against malicious spam attacks. |
|
rc::a |
Never Expires |
This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
|
rc::f |
Never Expires |
This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
|
rc::b |
session |
This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
|
rc::c |
session |
This cookie is set by the Google recaptcha service to identify bots to protect the website against malicious spam attacks. |
|
VISITOR_PRIVACY_METADATA |
6 months |
YouTube sets this cookie to store the user's cookie consent state for the current domain. |
|
dd_cookie_test_* |
1 minute |
Datadog Real User Monitoring (RUM) Browser SDK sets this cookie as a temporary cookie used to test for cookie support. |
Functional
Functional cookies help perform certain functionalities like sharing the content of the website on social media platforms, collecting feedback, and other third-party features.
|
Cookie |
Duration |
Description |
|
lidc |
1 day |
LinkedIn sets the lidc cookie to facilitate data center selection. |
|
li_gc |
6 months |
Linkedin set this cookie for storing visitor's consent regarding using cookies for non-essential purposes. |
|
VISITOR_INFO1_LIVE |
6 months |
A cookie set by YouTube to measure bandwidth that determines whether the user gets the new or old player interface. |
|
ytidb::LAST_RESULT_ENTRY_KEY |
Never Expires |
The cookie ytidb::LAST_RESULT_ENTRY_KEY is used by YouTube to store the last search result entry that was clicked by the user. This information is used to improve the user experience by providing more relevant search results in the future. |
Analytics
Analytical cookies are used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc.
|
Cookie |
Duration |
Description |
|
__hstc |
6 months |
Used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. |
|
hubspotutk |
6 months |
Used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. |
|
__hssrc |
session |
Used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. |
|
__hssc |
1 hour |
Used to understand how visitors interact with the website. These cookies help provide information on metrics such as the number of visitors, bounce rate, traffic source, etc. |
|
_ga |
1 year 1 month 4 days |
Calculate visitor, session and track site usage for the site's analytics report. The cookie stores information anonymously and assigns a randomly generated number to recognise unique visitors. |
|
_gid |
1 day |
Store information on how visitors use a website while also creating an analytics report of the website's performance. Some of the collected data includes the number of visitors, their source, and the pages they visit anonymously. |
|
_gat_UA-* |
1 minute |
User behaviour tracking. |
|
_ga_* |
1 year 1 month 4 days |
Store and count page views. |
|
_hjSessionUser_* |
1 year |
Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
|
_hjSession_* |
1 hour |
Hotjar sets this cookie to ensure data from subsequent visits to the same site is attributed to the same user ID, which persists in the Hotjar User ID, which is unique to that site. |
|
YSC |
session |
YSC cookie is set by Youtube and is used to track the views of embedded videos on Youtube pages. |
|
_hjTLDTest |
session |
To determine the most generic cookie path that has to be used instead of the page hostname, Hotjar sets the _hjTLDTest cookie to store different URL substring alternatives until it fails. |
|
vuid |
1 year 1 month 4 days |
Vimeo installs this cookie to collect tracking information by setting a unique ID to embed videos on the website. |
|
_clck |
1 year |
Microsoft Clarity sets this cookie to retain the browser's Clarity User ID and settings exclusive to that website. This guarantees that actions taken during subsequent visits to the same website will be linked to the same user ID. |
|
_clsk |
1 day 1 minute |
Microsoft Clarity sets this cookie to store and consolidate a user's pageviews into a single session recording. |
|
_hjUserAttributesHash |
2 minutes |
This cookie stores User Attributes that are sent through the Hotjar Identify API to be cached for the duration of the session, in order to know when an attribute has to be changed and updated. |
|
ajs_anonymous_id |
Never Expires |
This cookie is set by Segment to count the number of people who visit a certain site by tracking if they have visited before. |
|
ajs_user_id |
Never Expires |
This cookie is set by Segment to help track visitor usage, events, target marketing, and also measure application performance and stability. |
Performance
Performance cookies are used to understand and analyse the key performance indexes of the website which helps in delivering a better user experience for the visitors.
|
Cookie |
Duration |
Description |
|
_hjHasCachedUserAttributes |
session |
Cookie is a technical cookie used by a website analytics and user feedback tool. |
Marketing & Advertising
Advertisement cookies are used to provide visitors with customised advertisements based on the pages you visited previously and to analyse the effectiveness of the ad campaigns.
|
Cookie |
Duration |
Description |
|
bcookie |
1 year |
LinkedIn sets this cookie from LinkedIn share buttons and ad tags to recognise browser IDs. |
|
_fbp |
3 months |
Facebook sets this cookie to store and track interactions. |
|
_gcl_au |
3 months |
Google Tag Manager sets this cookie to experiment advertisement efficiency of websites using their services. |
|
test_cookie |
16 minutes |
doubleclick.net sets this cookie to determine if the user's browser supports cookies. |
|
_fbp |
3 months |
This is a technology offered by Facebook and used by other Facebook services. It is used to track interactions of visitors with websites ("Events") after they have clicked on an ad placed on Facebook or other services provided by Meta ("Conversion"). |
|
_rdt_* |
3 months |
Marketing cookie set by Reddit |
|
_dd_s |
15 minutes |
Set on videos played from player.vimeo.com, primarily but not exclusively used for performance analytics. |
|
_rdt_uuid |
3 months |
Reddit sets this cookie to build a profile of your interests and show you relevant ads. |
|
did |
1 year |
Arbor sets this cookie to show targeted ads to site visitors.This cookie expires after 2 months or 1 year. |
|
__Secure-YNID |
6 months |
YouTube cookie used to protect user security and prevent fraud, especially during the login process. |
|
__Secure-ROLLOUT_TOKEN |
6 months |
YouTube sets this cookie to manage feature rollout and experimentation. It helps Google control which new features or interface changes are shown to users as part of testing and staged rollouts, ensuring consistent experience for a given user during an experiment. |
|
__Secure-YEC |
past |
Used by youtube.com |
|
IDE |
1 year 24 days |
Google DoubleClick IDE cookies store information about how the user uses the website to present them with relevant ads according to the user profile. |
4. Cookie Sharing with Third Parties
Third Parties may share the information collected by their cookies with other third parties for the purposes of targeted advertising. Please visit their privacy policies for more information, using the links set out in the table above.
5. Changing Your Cookies Preferences
You can allow or block cookies by activating the setting on your browser that permits you to change the setting of all or some cookies. Please note that disabling cookies may affect the availability or functionality of our website. Most of the website will function normally, however, functions that rely on functional cookies will be disabled.
If you would like more information on how to manage cookies on some popular browsers, please click on the links below.
6. Contact Us
Please contact using the details set out in our Privacy Notice, found on our website, if you have any questions about this Cookies Notice or the information, we hold about you.
7. Changes to this Policy
This policy was published on 18 June 2026.
