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Saleforce Commerce Cloud

Build smart, no-code workflows with Salesforce Commerce Cloud using triggers, actions, and AI logic - automate any process in minutes.

Explore integrations with Salesforce Commerce Cloud

Start from scratch or use ready-made workflows to tackle common tasks with ease.

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New sale created in SFCC > Create feedback request

Send Feefo Feedback Request from new order in Salesforce Commerce Cloud

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New sale created in SFCC > Create Feedback Request link

Create Smartlink Feedback request from new order in Salesforce Commerce Cloud

Frequently asked questions about Salesforce Integrations

What Salesforce Commerce Cloud triggers are available for integration?

Initial event:

  • Delete record

  • Update record

  • Opportunity updated

  • New lead

  • New Account

  • New Opportunity

  • New Contact

  • New Record

  • New Campaign Member

What Salesforce Commerce Cloud actions are available for integration?

Target actions:

  • Create a record

  • Delete a record by ID

  • Approve a record

  • Reject a record

  • Submit a record for approval

  • Update a record

  • Get a record by ID

  • User search

  • Create an account

  • Update contact

  • Update an opportunity

  • Get a contact by ID

  • Update lead

  • Get an account by ID

  • Contact Search (Beta)

  • Lead Search (Beta)

  • Account Search (Beta)

  • Opportunity Search (Beta)

  • Create lead

  • Create a contact

  • Create an opportunity

  • Update an account

  • Custom API request

Does Salesforce Commerce Cloud have an API for Integration?

Yes, Salesforce offers an API for integration. Feefo’s no-code platform enables you to automate workflows and streamline processes, making it simple to integrate with your existing tools without the need for coding expertise.

How to set up Salesforce Commerce Cloud integration?
  1. Log in to Feefo Hub
    Visit hub.feefo.com and sign in to your account.

  2. Connect Salesforce Commerce Cloud 
    Go to the "Integration" section, connect Salesforce Commerce Cloud by authorising Feefo.

  3. Create an integration scenario
    Click on "Create Scenario" to start setting up your integration. Choose a trigger in Salesforce Commerce Cloud and then add actions from the other connected apps that should occur when the trigger is activated.

  4. Test and Activate
    Run a test to ensure that the integration functions as expected. Once you've verified that everything works correctly, activate the scenario to automate your workflows seamlessly.

By following these steps, you can efficiently integrate Salesforce Commerce Cloud  with Feefo, streamlining your processes and enhancing productivity.

 

 

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