The Reviews.io Upgrade

More than stars: Access comprehensive feedback and strategic decision-making tools that drive business growth.

Truly omni-channel: Increase engagement and response rates with frictionless tools, such as WhatsApp.

Unrivalled trust: Feefo is the most recognised verified-only reviews platform, with twice the brand recall of Reviews.io.

Why are ambitious businesses switching from Reviews.io to Feefo?

The gold standard in customer reviews

Feefo’s package provides the complete solution: Google partnership, different types of review collection, social sharing, customisable display that drives SEO, GEO and more. You can get to work from day one and scale effortlessly, without hidden costs.

Verified data to validate your decisions

Every Feefo review is 100% verified and linked to a genuine customer interaction. Use Feefo's advanced analytics tools to drive product development, customer service improvements and sustainable, long-term business growth.

Protect your brand reputation

Feefo is built for businesses that value reputation across the customer journey. Our tools are designed with global privacy and regulatory standards at their core, ensuring full compliance wherever you operate.

Expertise across business size and sector

Feefo's tools are designed to support a range of industries and business sizes, with proven strengths in retail, travel, financial services, automotive, as well as over 70% of the UK consumer tech market.

	Feefo	Reviews.io
Multi-platform integration	Integrate seamlessly with all leading e-commerce platforms via our API	Heavily Shopify focused
Omni-channel capabilities	Powerful tools, including WhatsApp and UGC, to collect and display reviews throughout the funnel	Limited capabilities
NPS	Yes - easily track customer sentiment	Not available
Google integration	Tools like Google Seller Ratings, Local Review Share, and Shopping Ratings available with entry package	Not available with entry package
SEO benefit to your brand	Advanced SEO designed to boost your domain	Basic SEO capabilities
Sectors served	Demonstrable expertise across a variety of industries	Focused on retail only
Target Audience	Perfect for SMB, Mid-Market and Enterprise	Only ideal for small businesses and startups

Complete feature set: Access all the tools you need from day one.

Global reach, local support: Our friendly customer support team is there to help, whatever your requirement.

Grow with insight: Get the intelligence you need to drive product development, service improvements and business growth.

Discover the Reviews.io upgrade

“The customer care is fantastic. Our manager at Feefo has been brilliant, we can resolve any issue with them. From understanding our insights to integrating with our tech stack – the support that we have received has been outstanding.”

“The customer care is fantastic. Our manager at Feefo has been brilliant, we can resolve any issue with them. From understanding our insights to integrating with our tech stack – the support that we have received has been outstanding.”

Trusted by over 6,500+ brands across multiple sectors to fuel their growth

Why are ambitious businesses switching from Reviews.io to Feefo?

The gold standard in customer reviews

Verified data to validate your decisions

Protect your brand reputation

Expertise across business size and sector

How Feefo compares with Reviews.io

Worried About Moving?

Ready to upgrade to Feefo?

You've done the hard work. Now let's take you to the next stage.

“Feefo makes it easy to showcase customer experiences. Our account manager is proactive and helpful, ensuring we get the most from the platform. Sharing reviews on social media highlights our excellent service and shows why switching to Northern Energy gas is the right choice.”

Features

Company

For reviewers

Resources

Contact