Key Features
Gather feedback through uniquely generated links
Security hashed to prevent any unauthorised alteration or corruption
Integrate into a form or email
Integrate into communications
Feefo Smartlink is an alternative feedback collection method that enables customers to provide feedback without receiving a traditional feedback request email from Feefo. Instead, customers encounter the Smartlink integrated into a form or email provided by the merchant.
Follow the standard process
When customers click on the Smartlink, they are directly taken to the Feefo feedback form, where they can follow the same process as any other customer leaving feedback on Feefo.