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Per-location reviews with Google Maps integration

Increase your business’s visibility in your local area with our local business offering, measure individual store or branch performance, and stand out from the competition on Google with verified reviews.

Image showing Google Maps rating

What is Location Feedback?

 It connects your physical, in-person operations to your online reputation by gathering verified reviews for individual stores, branches, or venues. Using unique location codes, it lets customers review their specific brick-and-mortar experience, attributing feedback directly to local staff, branches, or advisors. For multi-location businesses, it bridges offline performance with local SEO, allowing you to display store-specific star ratings across Google Maps and search results to boost local foot traffic and pinpoint regional service trends with ease. 

What makes it a game-changer?

If your business has a bricks-and-mortar presence, encouraging customers to leave reviews of their in-store experience can yield valuable insight about their experience of that location.
Our partnership with Google means you can use your reviews in Google searches and on Google Maps by inviting customers to leave a Feefo review on your business listing page. Find out more below.
Location 2
On location reviews helps you connect your online brand to your offline presence, giving you a holistic view of your customer experience. Learn how customers feel about each individual store or branch and address any potential issues quickly using a unique code that’s tied to your store’s location.
Location 1

Show potential customers what you’re all about with your collected Feefo reviews displayed in Google Maps searches with our Google Maps Share feature. You can push your star score through Google to help build brand trust. Build confidence in your business and let customers know what to look forward to when they visit.

 

Location 3
Take your reviews on location
If your business has a bricks-and-mortar presence, encouraging customers to leave reviews of their in-store experience can yield valuable insight about their experience of that location.
Our partnership with Google means you can use your reviews in Google searches and on Google Maps by inviting customers to leave a Feefo review on your business listing page. Find out more below.
Location 2
Improve your offline performance
On location reviews helps you connect your online brand to your offline presence, giving you a holistic view of your customer experience. Learn how customers feel about each individual store or branch and address any potential issues quickly using a unique code that’s tied to your store’s location.
Location 1
Turn online browsers into in-store customers

Show potential customers what you’re all about with your collected Feefo reviews displayed in Google Maps searches with our Google Maps Share feature. You can push your star score through Google to help build brand trust. Build confidence in your business and let customers know what to look forward to when they visit.

 

Location 3
 

Read real success stories

How Coastfields cut eight hours of feedback analysis down to one
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How Coastfields cut eight hours of feedback analysis down to one

Learn how Coastfields cut review analysis time by 88%, uncovered hidden trends across holiday parks, and improved guest experience with Fee...

October 05, 2026

How Sandals cut feedback analysis time by 89%, while catching more guest issues
Customer Stories

How Sandals cut feedback analysis time by 89%, while catching more guest issues

Discover how Sandals transformed guest feedback analysis from 45 minutes to just five, gaining clearer insights and addressing issues effec...

July 20, 2026

How Peter Nyssen uses AI to reach three-quarters of its customers
Customer Stories

How Peter Nyssen uses AI to reach three-quarters of its customers

How long-standing bulb retailer Peter Nyssen used Feefo AI Replies to reply to 75% of customer reviews, while keeping every response person...

July 06, 2026

FAQs

How do I link my Feefo reviews to my Google Business Profile?

Enable the feature in Settings > Advanced > Extensions, then find your Google Place ID and add it to your Campaign Preferences. This will prompt customers to share their verified Feefo review onto your Google Business Profile immediately after they finish their Feefo feedback form.

Can I collect reviews per franchise/agent rather than per store?

Yes. By using Tags or Branch Codes in your sales data, you can attribute every review to a specific person or franchise. This allows you to track individual performance, filter your reports, and even direct customers to the correct local Google Maps page for that specific agent or franchise.

 

Book a demo

What you can expect next:

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A brief conversation to align goals and priorities.
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See a personalised demonstration of our platform.
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To speak with a real, local human.