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Integration

Are you looking to enhance your Magento store with the power of customer reviews? Feefo's Magento integration is the perfect solution to boost your online presence. Feefo is a renowned customer feedback and reviews platform. 

What the integration does

Integrating Feefo with Magento provides several functions:

  • Automated Feedback Requests: Automates the review request process after each purchase. It streamlines the collection of honest reviews from real customers.

  • Display of Reviews: Adds the Feefo widget on product pages to showcase customer reviews. It assists potential buyers in making informed decisions.

  • Multi-store Management: Supports Magento’s multi-store capabilities. It allows centralised review management across various stores from a single Feefo account.

  • Advanced Features: Includes tools like Net Promoter Score (NPS) and insight tags. These tools help analyse customer feedback and identify areas for improvement.

What are the benefits

Seamless Integration

  • Feefo provides a simple integration with Magento.
  • It allows ecommerce businesses to connect their Feefo account easily and start collecting verified customer reviews.

Improved Customer Experience

  • By integrating Feefo with Magento, businesses can display Feefo's rating widget on their product pages.
  • It allows potential customers to read honest reviews from real customers, helping them make informed purchase decisions.
  • The Feefo integration helps improve the overall customer experience and builds trust in the brand.

Automated Review Collection

  • Feefo's integration with Magento automates the feedback request process.
  • After a purchase, customers automatically receive a feedback request, encouraging them to leave a review.
  • This automation saves time and ensures a steady flow of fresh reviews without minimal effort.

Enhanced Brand Reputation

  • Displaying Feefo reviews on a Magento store helps enhance the brand's reputation.
  • Feefo is a trusted source of consumer feedback, used by thousands of brands worldwide.
  • By showcasing genuine, verified customer reviews, businesses can demonstrate their commitment to transparency and customer satisfaction.

Valuable Insights

  • Feefo provides businesses with valuable insights and analytics based on customer feedback.
  • Magento merchants can access the Feefo Hub to view detailed reports, track Net Promoter Score (NPS), and identify recurring issues or trends using Feefo's Insight Tags.
  • These insights help inform business decisions and drive improvements.

Multi-Store Support

  • The Feefo integration is compatible with Magento 2's multi-store functionality.
  • Businesses running multiple stores can easily configure the Feefo module.
  • They can collect reviews and display widgets across all their stores.
  • It provides a consistent customer experience.

Increased Conversion Rates

  • Displaying Feefo reviews on product pages can significantly increase conversion rates.
  • Positive reviews and high ratings instill confidence in potential customers, encouraging them to make a purchase.
  • By leveraging the power of social proof, the Feefo integration helps drive more sales.

Customisation Options

  • The Feefo integration offers customisation options to match the look and feel of the Magento store.
  • Merchants can customise the appearance of the Feefo widget to ensure it blends seamlessly with the brand's design.

Reliable Support

  • Feefo provides a robust technical support document to assist with the integration process and any subsequent issues.
  • Magento merchants can reach out to the Feefo support team for further assistance, ensuring a smooth and uninterrupted experience.