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Shopify

Technology Partner

Increase product sales and grow your brand reputation on the world’s fastest-growing e-commerce platform. Collect and include Feefo reviews on your profile without the need for sales, finance or development support.

About

Businesses that are run on Shopify can install the Feefo Shopify app and automatically onboard to become up and running Feefo customers in under a minute.

Feefo is more than just a product reviews app — it's a platform to gather valuable customer feedback and use those verified reviews as social proof to bring in and satisfy even more customers. 

Our app utilises webhooks and APIs available on Shopify to fetch all the data to get you up and running, including:

  • Business details
  • Product information
  • Consumer details
Shopify

 

Benefit

Once you have feedback, easily respond then showcase your verified ratings across your store, so shoppers see reviews where they matter most.

  • Quickly and easily start collecting product reviews in only a couple of clicks
  • Make reviews easy to discover on your store
  • Take action from trusted feedback knowing that reviews are from verified buyers
  • Get feedback about your store with brand reviews — build trust and gain insights

Our Pricing Packages

Pick a Feefo package to suit your business needs.

Shopify Free Account

Great fit for small businesses starting out.

£0
Install
  • Up to 25 Review Requests a month
  • Product and Service Reviews
  • Review Response
  • Customer Support
  • Moderation: Essential
  • Feefo Analytics: Essential

Essential

For businesses who are just starting out on their review collection journey.

from £99 /month + VAT
Get in touch
  • Up to 200 review requests a month
  • Product & Service Reviews
  • Review Response
  • Google Partnership
  • Client Review Page
  • Display Tools
  • Social Sharing
  • Customer Support
  • API & Webhooks Access
  • Moderation: Essentials
  • Feefo Analytics: Essential

Enhanced

For businesses who generate lots of sales and want deeper analysis on customer feedback data.

from £249 /month + VAT
Get in touch
  • Everything in Essential
  • Up to 500 review requests a month
  • Feedback Request Manager
  • Insight Labels & Predictive Responses
  • NPS
  • Surveys
  • Dedicated Customer Success Manager

FAQs

When will I get my first review?

 
It’s up to you when you choose to contact your customers. If you opt to send review requests to your most recent customers, you can start receiving reviews straight away. Once we receive the completed feedback request from your customers, we will upload it for display within 24 hours.

How can I respond to reviews?

You can respond to any reviews left by your customers within the Feefo Hub, which is where you mange and respond to reviews. Your response will then appear on both your own and Feefo’s website.

Where will they appear on my website?

Your reviews will appear on all product pages of your website, alongside the relevant product. Your Feefo star rating will appear on all pages of your website. You will also see the overall rating of your company, the service widget, on all of the pages of your website.

Can I remove reviews I don’t want to display?

All reviews will be available for customers to see. It’s important that customers have the opportunity to see all the reviews of your product, both positive and negative, as this transparency is what builds consumer confidence. However, if you feel a review is irrelevant or illegitimate you can raise it with our Support team, who will investigate it and remove it if need be.