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Simplify the buying journey

Help your customers find the feedback that matters. Organise your reviews into easy-to-digest topics and highlight the best bits – anywhere on your website.

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Give more reasons to buy  

Reduce the time it takes for customers to find the information they want. Create a user experience that keeps them on your website for longer.

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Make it your own   

With fully customisable displays, you can turn your reviews into branded content and blend them seamlessly with your website. Change the colour, font, and formatting to fit your style.

Make it your own   

With fully customisable displays, you can turn your reviews into branded content and blend them seamlessly with your website. Change the colour, font, and formatting to fit your style.

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Get the low-down on customer opinion   

From AI sentiment tracking to hot topic grouping, you get all the insights on what your customers really think and can share it with others.

FAQs

How does Dynamic Topic Display differ from Highlighted Snippets?

Dynamic Topic Display organises your reviews into clickable categories (like "Delivery" or "Quality") so customers can filter for what they need. Highlighted Snippets use AI to pick out and bold the most important sentence in a review so shoppers can understand the feedback at a glance.

How are topics generated — automatically by AI or do I configure them?

They are generated automatically by AI. Feefo’s AI engine reads your reviews and groups them into relevant categories like "Quality" or "Delivery" without any manual work from your team. You simply choose which of these AI-generated topics you want to display in your widget.

Does Dynamic Topic Display work on category pages or only product pages?

Yes. You can embed Dynamic Topic Display on category pages by filtering reviews using Google Product Categories or Sales Tags. This allows you to show trending themes for an entire range of products, helping customers discover what matters most before they even click on a specific item.

 

Read real success stories

Flight Centre Canada's NPS journey with Feefo
Travel & Tourism

Flight Centre Canada's NPS journey with Feefo

Flight Centre Canada enhanced customer experience and boosted reviews with Feefo's review management platform. Read their success story to ...

October 20, 2022

Vauxhall drives up web engagement by 19% with Feefo
Automotive

Vauxhall drives up web engagement by 19% with Feefo

Discover how Vauxhall increased customer engagement on their website by 19% using business insights from Feefo's review management platform...

February 10, 2021

 

Speak with one of our review experts today

What you can expect next:

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A brief conversation to align goals and priorities.
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See a personalised demonstration of our platform.
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To speak with a real, local human.