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Feature Update

Jul 05, 2024

Q&A Update


Q&A

What is included in the update?

We are thrilled to unveil several new features and enhancements to our Q&A platform, designed to provide an even better experience for our users. These updates are part of our ongoing commitment to improving the quality and usability of our services.

Here's what's new:

Filter by product tags: Users can now easily navigate and find relevant questions and answers by filtering content based on specific product tags. This feature allows for a more streamlined and efficient search experience, ensuring that users can quickly access the information they need related to particular products.

In progress tag: Introducing the "In Progress" tag, which provides users with real-time updates on questions that are currently being addressed. This feature enhances transparency and keeps users informed about the status of their inquiries, fostering a more engaging and interactive platform experience.

Additional reasons for rejection: We have expanded the list of reasons for rejection to offer more clarity and specificity. This update aims to provide users with a better understanding of why certain questions or answers may not meet our guidelines, helping them to improve their contributions in the future.

Update wording within the widget: The wording within our interactive widget has been refined to enhance clarity and user comprehension. This improvement ensures that users can easily navigate the widget and understand its functionalities, leading to a more intuitive and user-friendly experience.

Edit reply: Users now have the ability to edit their replies after posting, allowing for corrections and updates to be made as needed. This feature empowers users to ensure their responses are accurate and up-to-date, contributing to the overall quality of the platform's content.

Link directly to question: We have introduced the capability to link directly to specific questions, making it easier for users to share and reference particular inquiries. This feature facilitates better communication and collaboration among users, as they can easily direct others to relevant discussions.

To find out more, read our knowledge base article..

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