Skip to content
Feature Update

Oct 02, 2020

Email Notifications


Blog banner - Email Notifications

As part of our commitment to maintaining our reputation as the most trusted and responsible reviews provider on the market, we regularly review our security protocols to ensure the safety and privacy of our customers and consumers. 

With that in mind we’ve made a few changes to the information that appears on your merchant email notifications. These changes will not only increase data security, they’ll give Feefo users a new way to quickly, and securely, access customer details at the click of a button. 

So, what’s changed? 

From Wednesday 7th October: 

  • Order References are no longer present within email notifications 
  • Consumer email addresses are no longer present within email notifications 
  • A secure link will be provided to Feefo users to privately view the content from within the Feefo Hub 

Latest Articles

On-Page Customisation Widgets 2.0
Feature Update

On-Page Customisation Widgets 2.0

Customise your reviews with Widgets 2.0 for a seamless brand experience, boosting credibility, engagement, and conversions. Learn how to ge...

August 13, 2025

In Mail
New Feature

In Mail

Improve feedback collection with In Mail’s embedded email forms, mobile-first design, and integrated reporting.

August 07, 2025

Hub Navigation
Feature Update

Hub Navigation

Discover the new streamlined Feefo Hub navigation for a simpler, faster user experience starting this September. Find tools easily with cle...

July 31, 2025