Moderation

The moderator interface has been significantly enhanced to ensure it is fully aligned with the latest Feefo Moderation Guidelines. This update includes a variety of new features and functionalities designed to improve efficiency, accuracy, and user-friendliness for moderators. By incorporating these changes, moderators can now navigate the platform more intuitively, allowing them to uphold the highest standards of moderation with greater ease and confidence. The updated guidelines have been meticulously integrated into the interface, ensuring that all moderation activities are consistent with Feefo's commitment to quality and integrity.

New, clearer, moderation codes will be shown to merchants and reviewers for the following reasons:

Legal
Copyright

Profanity
Discriminatory
Inappropriate
Personal Information
Competitor
Poor Quality/Spam
Irrelevant
Reviewer Requested
False Content
Incorrect Section
Foreign Language
Incorrect Upload
Test
Compliance
Product Not Yet Received

Admin

Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.