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Feature Update

Jan 19, 2022

Surveys Email Collector

Enhance feedback collection with Feefo's new features, including email surveys with custom fields, scheduled sends, and optional reminders for smarter, deeper customer insights.

Effective January 19th, Feefo customers can now configure and distribute Surveys via email using the Feefo platform. 

This new enhancement further improves how our clients gather feedback, with the option to attribute answers to individual customers easily and quickly thanks to six optional custom fields. 

Key benefits: 

  • Include verified email addresses and any other relevant data – in up to 6 custom fields. 
  • Customise the email template – as much or as little as you like. 
  • Set up an optional reminder email. 
  • Set a schedule for emails to be sent or send them out instantly. 

Listen and learn to your customers like never before, with smarter feedback collection and deeper insight from Surveys by Feefo. 

Learn more about the latest Surveys Enhancements in our Knowledge Base article. 

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