From sales-boosting review response to mood-detecting tech, Feefo can supply all the tools you need to help customers make the right decisions when buying from you.
Trusted by 6,500+ brands, from household names to local heroes
See Feefo in action
96% of UK consumers use reviews as their main source of research, which is why we've built a platform that gives you sales-boosting consumer insights to enable you to make the best commercial decisions and build trust. We’re more than just a verified reviews platform. We’re insight specialists – with the tools to prove it.
Expert-made features
We’ve got a range of tech to grow your insights and help give your brand the attention it deserves. Our packages include on-page display, review response, visual user generated content and more.
Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.
What’s included:
Product and Service Reviews
Display Tools
Social Sharing
Client Pages
Moderation: Essential
Google Partnership
Feefo Analytics: Essential
API & Webhook Access
Most popular
Enhanced
£249 + VAT/ month
Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.
What’s included:
Product and Service Reviews
Display Tools
Social Sharing
Client Pages
Moderation: Essential
Google Partnership
Feefo Analytics: Essential
API & Webhook Access
Feedback Request Manager
NPS
Surveys
Insight Labels
AI Moderation
Bespoke
let's discuss/ month
Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.
What’s included:
Everything in Essential plus any of the below
Feedback Request Manager
NPS
Surveys
Insight Labels
AI Moderation
Treefo
Ecolabels
AI Replies
Q&A
Custom Questions
Review Booster
SMS
Location Feedback
Dynamic Topic Display
Why verified reviews matter — and what to consider
Pros
Cons
Win more customers over
People are 15% more likely to buy when reading a verified review over an anonymous review. They want to hear from customers who have genuinely interacted with your brand.
Fewer reviews
As only real buyers can leave feedback, you may collect fewer reviews than you would with an open platform.
Beat the fakes
No one can post fake reviews on your website, as only genuine buyers are invited to leave feedback.
Proof always required
If someone visits your website but doesn't engage or make a purchase, you can't collect feedback from them (unless you run surveys).
Trust your data
With real feedback from real customers, you can be sure that fake reviews aren't skewing your data - so your business decisions are always backed by valid insights.
Streamline the feedback process
Customers don't need to sign up or log in to leave a review, because their feedback is tied to a specific sale or interaction. This means they can share their thoughts quickly and easily.
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