Trusted by 6,500+ brands, from household names to local heroes
See Feefo in action
96% of UK consumers use reviews as their main source of research, which is why we've built a platform that gives you sales-boosting consumer insights to enable you to make the best commercial decisions and build trust. We’re more than just a verified reviews platform. We’re insight specialists – with the tools to prove it.
Expert-made features
We’ve got a range of tech to grow your insights and help give your brand the attention it deserves. Our packages include on-page display, review response, vizual user generated content and more.
Boost reputation and sales performance with tools to collect, manage, showcase and analyse verified customer reviews and feedback.
What’s included:
Unlock the true value of customer reviews and feedback, with advanced tools for comprehensive analysis, actionable data and forging deeper customer connection.
What’s included:
Tailor your package with one of our dedicated review and insight consultants. Together we'll create a customised plan to help you achieve your goals.
What’s included:
Why verified reviews matter — and what to consider
| Pros | Cons |
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Win more customers over People are 15% more likely to buy when reading a verified review over an anonymous review. They want to hear from customers who have genuinely interacted with your brand. |
Fewer reviews As only real buyers can leave feedback, you may collect fewer reviews than you would with an open platform. |
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Beat the fakes No one can post fake reviews on your website, as only genuine buyers are invited to leave feedback. |
Proof always required If someone visits your website but doesn't engage or make a purchase, you can't collect feedback from them (unless you run surveys). |
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Trust your data With real feedback from real customers, you can be sure that fake reviews aren't skewing your data - so your business decisions are always backed by valid insights. |
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Streamline the feedback process Customers don't need to sign up or log in to leave a review, because their feedback is tied to a specific sale or interaction. This means they can share their thoughts quickly and easily. |
Read real success stories
How Peter Nyssen uses AI to reach three-quarters of its customers
How long-standing bulb retailer Peter Nyssen used Feefo AI Replies to reply to 75% of customer reviews, while keeping every response person...
July 14, 2026
How Optimyze built a 33% review response rate
Optimyze Accountants achieved a 33% WhatsApp review response rate within two years. Learn how purchaser-verified feedback became the corne...
June 22, 2026
Lovat Parks let customer data lead and gained a 52% uplift in transactions
Lovat Parks run 50+ A/B tests a year to let data lead their strategy. Discover how switching to the Feefo widget drove a 51.5% increase in ...
April 13, 2026
Speak with one of our review experts today
What you can expect next:
What you can expect next:
A brief conversation to align goals and priorities.
See a personalised demonstration of our platform.
To speak with a real, local human.
