From sales-boosting review response to mood-detecting tech, Feefo can supply all the tools you need to help customers make the right decisions when buying from you.
See Feefo in action
96% of UK consumers use reviews as their main source of research, which is why we've built a platform that gives you sales-boosting consumer insights to enable you to make the best commercial decisions and build trust. We’re more than just a verified reviews platform. We’re insight specialists – with the tools to prove it.
We’ve got a range of tech to grow your insights and help give your brand the attention it deserves.
Our packages include on-page display, review response, visual user generated content and more.
Pros
Cons
Win more customers over
People are 15% more likely to buy when reading a verified review over an anonymous review. They want to hear from customers who have genuinely interacted with your brand.
Fewer reviews
As only real buyers can leave feedback, you may collect fewer reviews than you would with an open platform.
Beat the fakes
No one can post fake reviews on your website, as only genuine buyers are invited to leave feedback.
Proof always required
If someone visits your website but doesn't engage or make a purchase, you can't collect feedback from them (unless you run surveys).
Trust your data
With real feedback from real customers, you can be sure that fake reviews aren't skewing your data - so your business decisions are always backed by valid insights.
Streamline the feedback process
Customers don't need to sign up or log in to leave a review, because their feedback is tied to a specific sale or interaction. This means they can share their thoughts quickly and easily.
“Feefo has helped us give our web pages a far more engaging, human feel that makes visitors want to stay longer. It’s down to the quality of the content Feefo empowers our customers to set their own stamp on the website. In terms of our strategy it’s really important and the out-of-the-box integration has been very impressive.”
“Feefo makes it easy for guitarguitar to find out what our customers really think about us as a business and understand where we can improve. Without Feefo’s insight, we’d not have taken many of the steps we have over the last two years to improve our customer experience and would have lost some customers. Feefo gave us the chance to engage with them for a second time and turn negatives into positives.”
“It’s massively important to us that we stand out from the competition and Feefo ticks all the boxes. Nothing is as convincing as the recommendation of a fellow customer we trust. Such high Feefo review ratings are proof of the consistency of what we do for every one of our clients. Using Feefo is one of the best things we have done.”
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