Mar 15, 2022
The rise of fintechs: Bridging the digital divide
Discover the trust gap between traditional banks and fintechs in the rise of challenger banks. Learn how customer experience is key to banking evolution.
Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.
Open vs invite-only reviews
Discover the pros and cons of open vs invite-only review platforms. Learn how verified feedback can protect your brand & build trust with r...
November 12, 2025
What we learned (and loved) from our first feedback masterclass
Read the recap of our first Masterclass. Learn how to optimise feedback collection with an omni-channel approach. Watch now or download our...
November 03, 2025
Stars to strategy: Master the art of customer feedback and insight
Our Feedback Masterclass Series gives you the roadmap for collecting and turning feedback into powerful business growth.
October 23, 2025