Mar 15, 2022
The rise of fintechs: Bridging the digital divide
Discover the trust gap between traditional banks and fintechs in the rise of challenger banks. Learn how customer experience is key to banking evolution.
Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.
Why Feefo Sets the Gold Standard in Customer Reviews
Feefo sets the gold standard in customer reviews with verified feedback that ensures trust and authenticity in an increasingly skeptical ma...
February 12, 2026
How we keep our reviews honest and authentic: Inside the Feefo moderation process
We explain how Feefo ensures honest and authentic reviews through a balanced moderation process involving AI and human oversight for reliab...
January 29, 2026
Trustpilot Under Fire: Why purchaser-verified reviews are the future
Authentic product reviews help shoppers make informed purchases, so retailers can boost customer trust, reduce returns and improve their bo...
January 22, 2026