Skip to content
English - United States
Business Insights

Jul 02, 2024

The rise of fintechs: Bridging the digital divide

Discover the trust gap between traditional banks and fintechs in the rise of challenger banks. Learn how customer experience is key to banking evolution.

Blog banner - The rise of fintechs: Bridging the digital divide

In our previous insight report, Generation fintech, we explored why younger audiences are so attracted to challenger banks.

This time, we delve into the trust gap between traditional banks and these new fintechs. Download the report to discover:

  • Why challenger banks aren't as trusted as traditional banks
  • How fintechs are challenging the status quo
  • Why we believe customer experience is the key to the evolution of banking
Admin

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Latest Articles

Three ways to improve your brand’s transparency
Customer Acquisition

Three ways to improve your brand’s transparency

Learn how to enhance brand transparency and loyalty year round. Discover three key strategies to build trust and credibility for long-term ...

September 03, 2025

Managing brand reputation for financial service brands
Business Insights

Managing brand reputation for financial service brands

Discover how financial brands can enhance trust, manage digital reputation, meet compliance, and build customer loyalty with Feefo’s tools ...

September 03, 2025

How to use customer reviews to improve eCommerce sales
Customer Acquisition

How to use customer reviews to improve eCommerce sales

Learn how customer reviews can increase eCommerce sales by building trust, guide purchase decisions, and offer valuable insights for your s...

February 12, 2025

Speak to the team