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Customer Retention

Jul 24, 2023

A platform to drive brand advocacy

Get the Power of Advocacy report. Learn how to build stronger relationships, drive brand loyalty, and improve customer retention. Access the report now.

Blog banner - A platform to drive brand advocacy

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In this report we cover:

  • How advocacy presents a real opportunity for businesses to build stronger relationships with their customers
  • The link with trust, engagement and cost-effectiveness
  • How Feefo can help you build advocacy
  • The five stages of customer loyalty ladder

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Latest Articles

Best Practice Guide: How to Collect Feedback
Business Insights

Best Practice Guide: How to Collect Feedback

Download Feefo’s free guide to collecting customer feedback that drives action. Learn how to ask better questions, choose the right channel...

October 09, 2025

How to get your customers to leave online reviews
Customer Experience

How to get your customers to leave online reviews

Uncover how to boost your online reviews and customer trust with Feefo. Learn strategies to encourage reviews, showcase feedback, and promo...

October 09, 2025

Fake reviews, real consequences: Why verified trust matters
Customer Experience

Fake reviews, real consequences: Why verified trust matters

Fake reviews damage consumer trust - Feefo’s verified reviews offer a DMCC compliant, fraud-proof alternative to open review platforms.

September 09, 2025

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