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Customer Retention

Jul 02, 2024

A platform to drive brand advocacy

Discover the power of customer advocacy with Feefo. Build stronger relationships, drive brand loyalty, and improve customer retention with our report.

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In this report we cover:

  • How advocacy presents a real opportunity for businesses to build stronger relationships with their customers
  • The link with trust, engagement and cost-effectiveness
  • How Feefo can help you build advocacy
  • The five stages of customer loyalty ladder

Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

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