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Customer Retention

Jul 02, 2024

A platform to drive brand advocacy

Discover the power of customer advocacy with Feefo. Build stronger relationships, drive brand loyalty, and improve customer retention with our report.

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In this report we cover:

  • How advocacy presents a real opportunity for businesses to build stronger relationships with their customers
  • The link with trust, engagement and cost-effectiveness
  • How Feefo can help you build advocacy
  • The five stages of customer loyalty ladder
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Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Latest Articles

Best Practice Guide: How to Display Feedback
Business Insights

Best Practice Guide: How to Display Feedback

Download Feefo’s free guide to displaying customer feedback that converts. Learn how to display reviews for trust, conversions, and complia...

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Feefo 2025 Year in Review: The Future of Feedback is Intelligent and Integrated
Blog

Feefo 2025 Year in Review: The Future of Feedback is Intelligent and Integrated

Feefo's 2025 Review: Discover how our intelligent, integrated feedback solutions have transformed trust-building and data insights, setting...

December 08, 2025

What we learned (and loved) from our first feedback masterclass
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What we learned (and loved) from our first feedback masterclass

Read the recap of our first Masterclass. Learn how to optimise feedback collection with an omni-channel approach. Watch now or download our...

November 03, 2025

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