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Customer Retention

Jul 02, 2024

A platform to drive brand advocacy

Discover the power of customer advocacy with Feefo. Build stronger relationships, drive brand loyalty, and improve customer retention with our report.

Blog banner - A platform to drive brand advocacy

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In this report we cover:

  • How advocacy presents a real opportunity for businesses to build stronger relationships with their customers
  • The link with trust, engagement and cost-effectiveness
  • How Feefo can help you build advocacy
  • The five stages of customer loyalty ladder

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

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