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Customer Retention

Mar 07, 2022

Tips for taking the pressure off your customer service team

Learn how to alleviate pressure on your customer service team with tips for handling disruptions and long-term strategies. Discover how Feefo helps businesses build trusted relationships through reliable reviews.

An unexpected turn of events can cause upheaval in a business, and when the norm rapidly becomes a thing of the past, your customer service team are often the first to feel the strain.

In this guide, we'll give you an idea of some of the things you can do to alleviate pressure; from the point that disruption hits to some longer term measures that you can take to make sure that your customer service team is ready for whatever's around the corner.

 

Download the guide to discover:

  • The steps you can take when the unexpected hits
  • The measures you can put in place that will help longer term
  • How to learn from the past and plan for the future

Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.

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