Skip to content
English - United Kingdom
Business Insights

Feb 11, 2022

Going beyond reviews - the Feefo intelligence back

Discover how Feefo goes beyond reviews, offering personalized feedback experiences, actionable insights, and understanding customer emotion.

Blog banner - Going beyond reviews - the Feefo intelligence back

You've been collecting feedback from your customers for a while - but did you know Feefo is so much more than just a reviews platform? 

What you'll learn?

  • Take control of how you manage the feedback process
  • Deliver a personalised feedback experience to customers and clients
  • Understand customer emotion at every stage of the journey hassle free
  • Gather actionable insight you can use to make better business decision

Have a listen:

 
Admin

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Latest Articles

How customer reviews are shaping AI travel recommendations: What travel brands need to know
Business Insights

How customer reviews are shaping AI travel recommendations: What travel brands need to know

Discover how AI travel recommendations are influenced by customer reviews and why authentic feedback is crucial for your business’s visibil...

August 15, 2025

Shaping the future of verified service with drvn
Business Insights

Shaping the future of verified service with drvn

drvn are using authentic customer feedback to enhance service standards, foster transparency, and drive strategic business growth.

August 11, 2025

You Always Remember Your First
Customer Acquisition

You Always Remember Your First

Feefo's new campaign thanks first reviewers for helping shape the businesses you trust the most. Discover why customer reviews are invaluab...

August 05, 2025

Speak to the team