WhatsApp

Key Highlights

• High Engagement Guaranteed: WhatsApp notification delivery is near-instant, driving open rates that far surpass email.
• Expanded Demographic Reach: WhatsApp provides access to a distinct, often younger or internationally focused, demographic that is increasingly disengaged from email.
• Enhanced Brand Trust & Consistency: The official WhatsApp message template displays the client's logo/branding at the top of the communication, creating an immediate, trusted, environment for dialogue.
• Zero-Friction Submission: Built for mobile the tool reaches customers where they are creating a seamless communication event.
• Built for Mobile: Seamless experience on the device customers use for shopping and communication, eliminating friction common with mobile browser email flows.
• Compliance & Trust: We handle the complex compliance requirements (opt-in, data security) inherent in messaging platforms, offering clients a safe and compliant collection method.

• See the Features in Action: Visit our Product Update Page for a quick overview: https://business.feefo.com/features/whatsapp 

• How-to Guide: For detailed instructions on using WhatsApp, check out our article: https://help.feefo.com/knowledge-base/whatsapp-review-collection