Using AI to understand customer sentiment – Tag Analytics explained
Feefo’s AI-powered Tag Analytics transforms customer feedback into...
What we learned (and loved) from our third feedback masterclass
In our third masterclass we cover how to measure and act on customer...
You've won! How to make the most of your Trusted Service Award
Maximise your success with Feefo's Trusted Service Award. Discover...
Trustpilot Under Fire: Why purchaser-verified reviews are the future
Authentic product reviews help shoppers make informed purchases, so...
Beyond the website – why social proof must be omnichannel
Social proof is more than your website. Learn how to use reviews and...
2026 Exceptional Service Award Winners
Celebrating the 2026 Feefo Exceptional Service Award winners who...
Displaying feedback for maximum impact: formats and placement tips
Learn the best ways to display customer feedback – formats,...
Is your social proof shutting people out? The case for accessible reviews
Accessible reviews are essential for inclusion. Learn why making your...