Skip to content
Feature Update

Jul 18, 2024

Verbatim Toggle


Blog banner - Verbatim Toggle

What is the verbatim toggle?

When the toggle is activated, any star rating that is submitted without an accompanying comment will be concealed from view.

What are the benefits?

This feature ensures that consumers are not distracted by ratings that lack context and can instead direct their attention exclusively to the comprehensive feedback that offers meaningful insights. By focusing on detailed reviews, consumers are better equipped to make informed decisions based on the experiences and opinions of others, which are articulated through thoughtful commentary. This approach not only enhances the quality of information available but also encourages reviewers to provide more substantive feedback, ultimately benefiting both consumers and businesses in understanding the nuances of customer experiences.

Learn more about how to use the verbatim toggle on our knowledge base

Latest Articles

Hub Navigation
Feature Update

Hub Navigation

Discover the new streamlined Feefo Hub navigation for a simpler, faster user experience starting this September. Find tools easily with cle...

July 31, 2025

Shopify De-Branding
Feature Update

Shopify De-Branding

Shopify sites will now feature non-branded Feefo widgets to comply with new policies, with an option to retain branding upon request.

July 09, 2025

DMCCA Labels
Feature Update

DMCCA Labels

Stay compliant with new UK legislation on fake reviews. Learn about Feefo's updated widgets and how they ensure transparency and authentici...

July 02, 2025