Skip to content
Feature Update

Jul 18, 2024

Verbatim Toggle


Product update - Verbatim Toggle

What is the verbatim toggle?

When the toggle is activated, any star rating that is submitted without an accompanying comment will be concealed from view.

What are the benefits?

This feature ensures that consumers are not distracted by ratings that lack context and can instead direct their attention exclusively to the comprehensive feedback that offers meaningful insights. By focusing on detailed reviews, consumers are better equipped to make informed decisions based on the experiences and opinions of others, which are articulated through thoughtful commentary. This approach not only enhances the quality of information available but also encourages reviewers to provide more substantive feedback, ultimately benefiting both consumers and businesses in understanding the nuances of customer experiences.

Learn how to use the verbatim toggle here.

Latest Articles

On-Page Widgets 2.0 Customisation Update
Feature Update

On-Page Widgets 2.0 Customisation Update

Customise your reviews with Widgets 2.0 for a seamless brand experience, boosting credibility, engagement, and conversions. Learn how to ge...

August 13, 2025

In Mail
New Feature

In Mail

Improve feedback collection with In Mail’s embedded email forms, mobile-first design, and integrated reporting.

August 07, 2025

Hub Navigation
Feature Update

Hub Navigation

Discover Feefo Hub's streamlined navigation update for easier access to tools and features, launching this September.

July 31, 2025