Dive deeper into feedback
Attributes are powerful tools designed to give businesses and consumers alike a comprehensive view of the service experience. These attributes provide invaluable insights into customer satisfaction and drive informed purchasing decisions.
Identify and track trends
Attributes reflects how well your business meets customer expectations when it comes to delivering goods or services
Evaluate the quality of interaction between your business and its customers
Measure customer loyalty by indicating whether past buyers are likely to return for future purchases or bookings
Seamless and timely deliveries
By showcasing your delivery performance directly on Feefo widgets, potential customers can easily assess your efficiency in delivering on promises. A strong delivery rating reassures them that they can expect their orders to arrive on time and in perfect condition.
Exceptional support, every time
Displaying your customer service ratings builds trust by showing prospective customers that they can rely on your business for outstanding support. High ratings in this area demonstrate your commitment to addressing customer needs quickly and effectively.
Building customer loyalty
By making this attribute visible, you allow potential customers to see how likely others are to repeat their business with you. A high percentage of positive responses here can significantly influence new customers' purchasing decisions, signalling that your products or services are worth coming back for.