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Solutions at every touchpoint

From sales-boosting review response to time-saving AI analysis, Feefo can supply all the tools you need to help customers make the right decisions when buying from you.

Essential

Feefo Essential is an all-around solution to collecting feedback and gaining insights.

From $200 per month

FEATURES - ESSENTIAL

Feefo Analytics: Essentials

Monitor and uncover consumer motivations, bolster engagement, and prioritize enhancements

FEATURES - ESSENTIAL

Product and Service Reviews

Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms read more

FEATURES - ESSENTIAL

Display Tools

Make reviews your own with our branded on-page display tools

FEATURES - ESSENTIAL

Google Partnership

Improve clickthrough rate and give customers confidence in your brand

FEATURES - ESSENTIAL

Moderation

Elevate your brand’s reputation with our rigorous moderation process that checks your online feedback

FEATURES - ESSENTIAL

Social Sharing

Share your reviews to social media and show your customers what you really care about

FEATURES - ESSENTIAL

Net Promoter Score (NPS)®

Use a globally recognized metric to elevate your customer experience and foster enduring trust in your brand

FEATURES - ESSENTIAL

Client Page

Present your brand in the best light with a public reviews page

FEATURES - ESSENTIAL

API & Webhook Access

Get access to the precious data you need to grow your brand

FEATURES - ESSENTIAL

In Mail

In Mail turns every email into a feedback opportunity helping you make smarter decisions, faster.

Enhanced

Get deeper insights, greater flexibility, and a wider reach. The extra features you get with Feefo Enhanced empower you to understand how people feel throughout their journey with you – so you can transform your service.

From $400 per month

FEATURES- ENHANCED

Feedback Request Manager

Send feedback requests to multiple touch points at exactly the right moment, from purchase to first use

FEATURES - ENHANCED

Custom Questions

Add bespoke questions to feedback request forms to amplify your customer knowledge

FEATURES- ENHANCED

Surveys

Reach out to customers through any channel, at any touchpoint – quick, open, anonymous

FEATURES- ENHANCED

Insight Labels & Predictive Response

Manually label feedback to track themes in your data

FEATURES- ENHANCED

A/B Email Testing Tool

Test key variables like email template, subject line, and scheduling to see what works best.

FEATURES - ENHANCED

AI Replies

Effortless customer engagement  with automated replies

FEATURES- ENHANCED

SSO

Get full user permission control, as well as being confident that access to data is both secure and compliant with industry standards.

Upgrades

Our selection of extras will bring your brand to life. Choose your add-ons to create a solution just right for your brand.

FEATURES - UPGRADE

Treefo

Fund tree-planting projects in exchange for the reviews you collect with our sustainability initiative

FEATURES - UPGRADE

Engage your customers on their favourite messaging app

FEATURES - UPGRADE

SMS

Gather more feedback by reaching your customers on the device they use the most

FEATURES - UPGRADE

Feefo Social

Turn social moments into shoppable assets

FEATURES - UPGRADE

Review Booster

Kickstart your product launch using our trusted tester network

FEATURES - UPGRADE

Syndication

Join a trusted network of brands sharing reviews and give consumers a better experience

FEATURES - UPGRADE

Dynamic Topic Display

Show your customers pertinent reviews at the point of sale and arrange by themes

FEATURES - UPGRADE

Location Feedback

Increase your brands’ visibility and measure customer satisfaction in individual stores or branches

FEATURES - UPGRADE

Q&A

Get your in-house experts in front of your customers and display answers next to your products

FEATURES - UPGRADE

AI Moderation

Combine the prowess of human moderation and advanced AI technology to review customer feedback at scale

FEATURES - UPGRADE

Ecolabels

Attract like-minded customers and celebrate your sustainability efforts with Ethy-approved badges

FEATURES - UPGRADE

Sentiment Analysis

Discover themes in your customers' feedback to inform and develop your brand

FEATURES - UPGRADE

Tag Analytics

You define what matters; we deliver the customer insights and tools to drive it

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What you can expect next:

A brief conversation to align goals and priorities.

See a personalized demonstration of our platform.

To speak with a real, local human.

Solutions at every touchpoint

Essential

Feefo Analytics: Essentials

Product and Service Reviews

Display Tools

Google Partnership

Moderation

Social Sharing

Net Promoter Score (NPS)®

Client Page

API & Webhook Access

In Mail

Enhanced

Feedback Request Manager

Custom Questions

Surveys

Insight Labels & Predictive Response

A/B Email Testing Tool

AI Replies

SSO

Upgrades

Treefo

WhatsApp

SMS

Feefo Social

Review Booster

Syndication

Dynamic Topic Display

Location Feedback

Q&A

AI Moderation

Ecolabels

Sentiment Analysis

Tag Analytics

Integrations

Adobe Commerce Cloud

AutoTrader

BigCommerce

Capsule CRM

Dotdigital

Enginio

Facebook

Google

Idukki

Magento

Medallia

Mention Me

Movable Ink

Ometria

Pathway

Remarkable Commerce

Sellerdeck

Shopify

unitQ

Upzelo

Woocommerce

Yocuda

Zapier

Speak with one of our review experts today

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