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Solutions at every touchpoint

From sales-boosting review response to time-saving AI analysis, Feefo can supply all the tools you need to help customers make the right decisions when buying from you.

Essential

Feefo Essential is an all-around solution to collecting feedback and gaining insights.

From $200 per month

Features

Feefo Analytics: Essentials

Monitor and uncover consumer motivations, bolster engagement, and prioritize enhancements

Features

Product and Service Reviews

Collect honest reviews from people who purchase from or used your brand with our industry leading review collection forms read more

Features

Display Tools

Make reviews your own with our branded on-page display tools

Features

Client Page

Present your brand in the best light with a public reviews page

Integrations

Google Partnership

Improve clickthrough rate and give customers confidence in your brand

Features

Moderation

Elevate your brand’s reputation with our rigorous moderation process that checks your online feedback

Features

Social Sharing

Share your reviews to social media and show your customers what you really care about

Features

API & Webhook Access

Get access to the precious data you need to grow your brand

Enhanced

Get deeper insights, greater flexibility, and a wider reach. The extra features you get with Feefo Enhanced empower you to understand how people feel throughout their journey with you – so you can transform your service.

From $400 per month

Features - Enhanced

Feedback Request Manager

Send feedback requests to multiple touch points at exactly the right moment, from purchase to first use

Features - Enhanced

Net Promoter Score (NPS)®

Use a globally recognized metric to elevate your customer experience and foster enduring trust in your brand

Features - Enhanced

Surveys

Reach out to customers through any channel, at any touchpoint – quick, open, anonymous

Features - Enhanced

Insight Labels

Manually label feedback to track themes in your data

Features - Enhanced

AI Moderation

Combine the prowess of human moderation and advanced AI technology to review customer feedback at scale

Upgrades

Our selection of extras will bring your brand to life. Choose your add-ons to create a solution just right for your brand.

Features - Upgrade

Dynamic Topic Display

Show your customers pertinent reviews at the point of sale and arrange by themes

Features - Upgrade

Syndication

Join a trusted network of brands sharing reviews and give consumers a better experience

Features - Upgrade

Q&A

Get your in-house experts in front of your customers and display answers next to your products

Features - Upgrade

Sentiment Analysis

Discover themes in your customers' feedback to inform and develop your brand

Features - Upgrade

Communities

Elevate your interactions by nurturing a thriving hub where your customers can easily discuss your brand

Features - Upgrade

Custom Questions

Add bespoke questions to feedback request forms to amplify your customer knowledge

Features - Upgrade

Review Booster

Kickstart your product launch using our trusted tester network

Features - Upgrade

SMS

Gather more feedback by reaching your customers on the device they use the most

Features - Upgrade

Treefo

Fund tree-planting projects in exchange for the reviews you collect with our sustainability initiative

Features - Upgrade

Ecolabels

Attract like-minded customers and celebrate your sustainability efforts with Ethy-approved badges

Features - Add-on

Location Feedback

Increase your brands’ visibility and measure customer satisfaction in individual stores or branches

Features - Upgrade

AI Replies

Effortless customer engagement  with automated replies

Features - Upgrade

A/B Email Testing Tool

Test key variables like email template, subject line, and scheduling to see what works best

Features - Upgrade

SSO

Get full user permission control, as well as being confident that access to data is both secure and compliant with industry standards.

Features - Upgrade

In Mail

In Mail turns every email into a feedback opportunity helping you make smarter decisions, faster

Features - Upgrade

Engage your customers on their favorite messaging app

Integrations

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Marketing & Engagement
E-commerce
Customer Experience
Technology & Platforms

dotdigital

Marketing & Engagement

dot digital profile

Fresh Relevance

Marketing & Engagement

Fresh Relevance profile

Medallia

Marketing & Engagement

Medallia profile

Mention Me

Marketing & Engagement

Mention Me profile

Movable Ink

Marketing & Engagement

Movable Ink profile

Ometria

Marketing & Engagement

Ometria profile

Remarkable Commerce

Marketing & Engagement

Remarkable profile

Zapier

Marketing & Engagement

Zapier profile

Upzelo

Marketing & Engagement

Upzelo profile

BigCommerce

E-commerce

Big Commerce profile

Sellerdeck

E-commerce

Sellerdeck profile

Shopify

E-commerce

Shopify profile

Woocommerce

E-commerce

Woo commerce profile

Magento

E-commerce

Magento profile

Medallia

Customer Experience

Medallia profile

Yocuda

Customer Experience

Yocuda profile

AutoTrader

Technology & Platforms

Autotrader profile

Facebook

Technology & Platforms

Facebook profile

Google

Technology & Platforms

Google profile

Pathway

Technology & Platforms

Pathway profile

Speak with one of our review experts today

What you can expect next:

A brief conversation to align goals and priorities.

See a personalized demonstration of our platform.

To speak with a real, local human.

Solutions at every touchpoint

Essential

Feefo Analytics: Essentials

Product and Service Reviews

Display Tools

Client Page

Google Partnership

Moderation

Social Sharing

API & Webhook Access

Enhanced

Feedback Request Manager

Net Promoter Score (NPS)®

Surveys

Insight Labels

AI Moderation

Upgrades

Dynamic Topic Display

Syndication

Q&A

Sentiment Analysis

Communities

Custom Questions

Review Booster

SMS

Treefo

Ecolabels

Location Feedback

AI Replies

A/B Email Testing Tool

SSO

In Mail

WhatsApp

Integrations

dotdigital

Fresh Relevance

Medallia

Mention Me

Movable Ink

Ometria

Remarkable Commerce

Zapier

Upzelo

BigCommerce

Sellerdeck

Shopify

Woocommerce

Magento

Medallia

Yocuda

AutoTrader

Facebook

Google

Pathway

Speak with one of our review experts today

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