Optimised feedback widgets

Effective April 26th 2022, Feefo customers can now update their feedback widgets to our new SEO optimised feedback widgets which boosts rankings and improves overall page performance. New customers that join after 25th April will automatically be enrolled to the updated widgets.  

Existing Feefo customers will have the option to roll back to the legacy widgets until they are depreciated on 28th March 2023. We encourage all existing customers to move over to the updated version of the feedback widgets to ensure high performance levels and benefit from a smoother customer experience.  

By default, all customers and new customers will be enrolled into the Feefo branded feedback widget style. You can opt out of this and customise your feedback widgets to your brand style by visiting the widget settings under the widget gallery within your dashboard.  

Key benefits: 

• Faster page speed times which helps boost your SEO 
• Enhanced interactivity 
• Smoother customer experience  

Learn more about the latest Optimised Feedback Widgets update in our Knowledge Base article.