We're excited to share that our new AI-Powered Replies feature has launched! This cutting-edge tool is designed to revolutionise how you interact with your customers, making responses faster, more accurate, and tailored to each unique situation
This new feature leverages advanced artificial intelligence to generate personalised responses to customer reviews. By analysing the sentiment and content of reviews, the AI can suggest contextually relevant replies, saving you time while ensuring consistent and thoughtful communication.
- Efficiency Boost: Clients can quickly respond to reviews with AI-generated suggestions, reducing response times and allowing them to focus on other critical tasks.
- Consistency in Tone: The AI ensures that all replies align with the brand's voice, maintaining a professional and coherent tone across all interactions.
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Personalisation at Scale: Even with high volumes of reviews, AI enables personalised responses, enhancing customer satisfaction and engagement
For more information, click here.
