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Free your brand from fake reviews

Safeguard your brand reputation and strengthen consumer confidence with Feefo’s reviews platform. We keep you free from fakes, offering slick moderation to cancel out offensive feedback.

Moderation
Moderation

Protecting you from fake reviews

Our invite-only platform protects your business against misleading feedback by only publishing reviews from verified buyers. Our feedback requests go directly to genuine customers, meaning your feedback is genuine.

We can help you share what your customers really think about you in review content to boost sales, enhance your reputation and become a brand that people rely on, with reviews they can trust.

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Safeguarding your online reputation

Our team uses a blend of human moderation and powerful AI technology to safeguard your online reputation and protect everyone from unwelcome or offensive content.

We publish all confirmed customer reviews, unless they violate one of our strict grounds for removal.

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Giving you an opportunity to improve

We always encourage fair and honest feedback, as it informs consumers and helps businesses learn. If you’re quick to resolve issues raised in a negative review, your customer will often update their feedback to something more positive, helping you build trust and strengthen customer relationships.

Speak with one of our review experts today

What you can expect next:

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A brief conversation to align goals and priorities.

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See a personalised demonstration of our platform.

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To speak with a real, local human.

 

Browse our latest articles and resources

Fake reviews, real consequences: Why verified trust matters
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Fake reviews, real consequences: Why verified trust matters

Fake reviews damage consumer trust - Feefo’s verified reviews offer a DMCC compliant, fraud-proof alternative to open review platforms.

September 09, 2025

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Grow your insurance brokerage with automation, client feedback and compliance tools

What other insurance brokers are doing to build brand reputation, boost SEO and conversion, stay compliant and automate key processes.

September 05, 2025

How customer reviews are shaping AI travel recommendations: What travel brands need to know
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How customer reviews are shaping AI travel recommendations: What travel brands need to know

Discover how AI travel recommendations are influenced by customer reviews and why authentic feedback is crucial for your business’s visibil...

August 15, 2025