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Free your brand from fake reviews

Safeguard your brand reputation and strengthen consumer confidence with Feefo’s reviews platform. We keep you free from fakes, offering slick moderation to cancel out offensive feedback.

Moderation
Moderation

Protecting you from fake reviews

Our invite-only platform protects your business against misleading feedback by only publishing reviews from verified buyers. Our feedback requests go directly to genuine customers, meaning your feedback is genuine.

We can help you share what your customers really think about you in review content to boost sales, enhance your reputation and become a brand that people rely on, with reviews they can trust.

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Safeguarding your online reputation

Our team uses a blend of human moderation and powerful AI technology to safeguard your online reputation and protect everyone from unwelcome or offensive content.

We publish all confirmed customer reviews, unless they violate one of our strict grounds for removal.

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Giving you an opportunity to improve

We always encourage fair and honest feedback, as it informs consumers and helps businesses learn. If you’re quick to resolve issues raised in a negative review, your customer will often update their feedback to something more positive, helping you build trust and strengthen customer relationships.

Speak with one of our review experts today

What you can expect next:

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A brief conversation to align goals and priorities.

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See a personalised demonstration of our platform.

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To speak with a real, local human.

 

Browse our latest articles and resources

What we learned (and loved) from our second feedback masterclass
Business Insights

What we learned (and loved) from our second feedback masterclass

Discover key insights from our second Feefo Masterclass on optimising feedback display to boost conversions, featuring expert advice and in...

December 10, 2025

Best Practice Guide: How to Display Feedback
Business Insights

Best Practice Guide: How to Display Feedback

Download Feefo’s free guide to displaying customer feedback that converts. Learn how to display reviews for trust, conversions, and complia...

December 09, 2025

What we learned (and loved) from our first feedback masterclass
Business Insights

What we learned (and loved) from our first feedback masterclass

Read the recap of our first Masterclass. Learn how to optimise feedback collection with an omni-channel approach. Watch now or download our...

November 03, 2025