Merchant Email Notification Enhancements

As part of our commitment to maintaining our reputation as the most trusted and responsible reviews provider on the market, we regularly review our security protocols to ensure the safety and privacy of our customers and consumers.

With that in mind we’ve made a few changes to the information that appears on your merchant email notifications. These changes will not only increase data security, they’ll give Feefo users a new way to quickly, and securely, access customer details at the click of a button.

So, what’s changed?

From Wednesday 7th October:

• Order References are no longer present within email notifications
• Consumer email addresses are no longer present within email notifications
• A secure link will be provided to Feefo users to privately view the content from within the Feefo Hub