There’s no better way to build trust than by listening to your customers and finding out what they truly care about. Make it easy to build connections with our verified feedback platform. Collect reviews your customers can bank on.
Reputation is everything
Show how great your customer service is by collecting genuine feedback
Build customer confidence in the industry leading service you provide
Win and retain more business while driving more traffic to your website
Surveys
Connect beyond reviews
Learn about your clients and staff through their feedback, helping your business to make informed decisions while rewarding and motivating staff who have been singled out for praise.
NPS
Benchmark against competitors
Dive into your company's interactions with our tools to assess customer relationship health. Our approach provides deep insights into client perceptions, allowing for close monitoring of loyalty and satisfaction. This evaluation reveals strengths and growth areas, ensuring alignment with customer expectations. Leverage customer feedback to strengthen your brand connection.
Social Sharing
Social Proof
Highlighting positive reviews and testimonials can significantly enhance your credibility and trustworthiness in the eyes of both prospects and existing clients. This strategic showcase of satisfaction and success stories creates a compelling narrative that resonates with your audience, encouraging them to choose your services or products with confidence.
“Our Feefo rating has assisted us in building trust and confidence with both new and existing members. With the help of Feefo, we improve our customer retention rate each year. Reading about other members’ experiences gives the William Russell team more confidence and passion that is reinvested in the company. It is encouraging for us as a team!”
Natalie Harris
Policy Service Manager | William Russell Learn more
“Since using Feefo it has allowed us to show the physical evidence and proof of how strong our customer service is. We share this evidence with our prospects to help win more business, and it is testament to our staff’s hard work and great service that we have been awarded the Gold Feefo Trusted Service Award.”
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