Feefo launches new Platinum category

Client demand pushes reviews and customer insights technology company Feefo to add new Platinum category to its annual Trusted Service Awards recognising highest levels of service-excellence as rated by real customers

London, 8th January Feefo, the reviews and customer insights technology company has launched a new Platinum category in its annual Feefo Trusted Service Awards for 2020.

The new award is available only to companies that achieve three consecutive years of Gold award-level customer ratings and has been created in response to demand from Feefo’s clients.

With winners revealed later this month, the Trusted Service Awards recognise the brands most trusted by their customers. Created by Feefo, Trusted Service is a highly-valued seal of approval awarded solely to businesses that use Feefo to collect genuine reviews and insights. Only businesses meeting the required high standard, based on the number of reviews they have collected and their average rating, receive awards.

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Founded in 2010, Feefo is a ratings and reviews platform that collects reliable and constructive reviews for thousands of clients worldwide. We only send invitations to verified customers to ask them to leave a review, so consumers can learn how people like them feel about different products and services. And companies can truly discover what they’re doing right, and where they can improve. This allows Feefo’s clients to create transparent, trusted relationships and deliver exceptional services that their customers can depend on - every time.