Mar 12, 2022

The rise of fintechs: Generation fintech

Discover the rise of fintechs and the evolution of banking through digital-only financial services. Customer experience is key, and reviews help.

Traditional banks have been trusted to looks after our most important assets for hundreds of years. When an institution has been established for so long, has an excellent reputation and offers great customer service, how could any newcomers compete?

Digital-only financial services, are becoming more popular amongst younger consumers. In this insight report, we explore:

Who uses fintechs
Why they've been so successful
Why we believe customer experience is the key to the evolution of banking

Admin

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Business Insights

What are industry benchmarks? Expert guide to benchmarking

Learn the importance of industry benchmarking and how to compare to competitors. Discover different types of benchmarking that can improve ...

May 08, 2026

Business Insights

The benefits of using a review management platform

Do you need a review management platform? We dive deeper into the benefits and explore how review software can transform your business.

May 06, 2026

Business Insights

Best practices for building trust with authentic reviews

Build trust with authentic reviews. Discover best practices for collecting genuine feedback to boost credibility, loyalty, and customer con...

May 05, 2026

The rise of fintechs: Generation fintech

Admin

Latest Articles

What are industry benchmarks? Expert guide to benchmarking

The benefits of using a review management platform

Best practices for building trust with authentic reviews

Speak with our review experts

Features

Company

Compare

For Reviewers

Contact