Mar 12, 2022

The rise of fintechs: Generation fintech

Discover the rise of fintechs and the evolution of banking through digital-only financial services. Customer experience is key, and reviews help.

Traditional banks have been trusted to looks after our most important assets for hundreds of years. When an institution has been established for so long, has an excellent reputation and offers great customer service, how could any newcomers compete?

Digital-only financial services, are becoming more popular amongst younger consumers. In this insight report, we explore:

Who uses fintechs
Why they've been so successful
Why we believe customer experience is the key to the evolution of banking

Admin

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Business Insights

How B2B and SaaS Companies Should Approach Review Collection

Learn why B2B and SaaS companies need review collection strategies that capture meaningful customer feedback, support retention and build b...

September 14, 2026

Business Insights

How to use customer reviews to drive Ecommerce performance

Discover how verified customer reviews can increase ecommerce conversions, improve merchandising decisions and provide actionable customer ...

September 10, 2026

Business Insights

How AI finds the product signals hidden in customer feedback first

What tools help detect sentiment shifts, segment reviews, and identify churn risks? Discover how AI turns customer feedback into actionable...

September 07, 2026

The rise of fintechs: Generation fintech

Admin

Latest Articles

How B2B and SaaS Companies Should Approach Review Collection

How to use customer reviews to drive Ecommerce performance

How AI finds the product signals hidden in customer feedback first

Speak with our review experts

Features

Company

Compare

For Reviewers

Contact