Mar 12, 2022

The rise of fintechs: Generation fintech

Discover the rise of fintechs and the evolution of banking through digital-only financial services. Customer experience is key, and reviews help.

Traditional banks have been trusted to looks after our most important assets for hundreds of years. When an institution has been established for so long, has an excellent reputation and offers great customer service, how could any newcomers compete?

Digital-only financial services, are becoming more popular amongst younger consumers. In this insight report, we explore:

Who uses fintechs
Why they've been so successful
Why we believe customer experience is the key to the evolution of banking

Admin

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Customer Experience

How Astutis built a feedback-first culture

How Astutis work with Feefo to create a feedback-first culture to enhance customer experience, boost trust signals, and achieve measurable ...

April 28, 2026

Customer Experience

Centralised control, local impact: Managing reviews for your global brand

How enterprise businesses can manage reviews across franchises and dealer networks. Learn the best tools & strategies for scaling verified ...

April 28, 2026

Customer Experience

Using Feefo insights to power staff and customer retention

Customer feedback does more than support your marketing. Discover how verified reviews can reduce churn, close training gaps, and keep your...

April 23, 2026

The rise of fintechs: Generation fintech

Admin

Latest Articles

How Astutis built a feedback-first culture

Centralised control, local impact: Managing reviews for your global brand

Using Feefo insights to power staff and customer retention

Speak with our review experts

Features

Company

Compare

For Reviewers

Contact