Skip to content
English - United Kingdom
Business Insights

Mar 12, 2022

The rise of fintechs: Generation fintech

Discover the rise of fintechs and the evolution of banking through digital-only financial services. Customer experience is key, and reviews help.

Blog banner - The rise of fintechs: Generation fintech

Traditional banks have been trusted to looks after our most important assets for hundreds of years. When an institution has been established for so long, has an excellent reputation and offers great customer service, how could any newcomers compete?

Digital-only financial services, are becoming more popular amongst younger consumers. In this insight report, we explore:

  • Who uses fintechs 
  • Why they've been so successful
  • Why we believe customer experience is the key to the evolution of banking
Admin

Insights from the team behind Feefo – sharing tips, updates, and success stories from the world of customer reviews and feedback.

Latest Articles

Fake reviews, real consequences: Why verified trust matters
Customer Experience

Fake reviews, real consequences: Why verified trust matters

Fake reviews damage consumer trust - Feefo’s verified reviews offer a DMCC compliant, fraud-proof alternative to open review platforms.

September 09, 2025

Grow your insurance brokerage with automation, client feedback and compliance tools
Business Insights

Grow your insurance brokerage with automation, client feedback and compliance tools

What other insurance brokers are doing to build brand reputation, boost SEO and conversion, stay compliant and automate key processes.

September 05, 2025

How customer reviews are shaping AI travel recommendations: What travel brands need to know
Business Insights

How customer reviews are shaping AI travel recommendations: What travel brands need to know

Discover how AI travel recommendations are influenced by customer reviews and why authentic feedback is crucial for your business’s visibil...

August 15, 2025

Speak to the team