The Consumer Benchmark – From Transactional to Value
Discover the shifting consumer landscape and the importance of value,...
How to Attract & Retain Customers from Different Generations
Learn how to attract and retain customers from different generations....
A guide to winning customer satisfaction
Learn how to boost customer satisfaction and customer engagement....
How to retain customers after Black Friday
Learn how to retain customers post-Black Friday with customer...
Will the General Election 2024 Impact Consumer Behaviour?
Our predictions for potential shifts in consumer behavior post the...
Interview with CEO of Feefo, Tony Wheble: How can brands respond to insights?
Learn how businesses can collect verified reviews, respond to...
The United Nations Sustainable Development Goals
Unlock the power of data to truly understand your customers—discover...
Personalised customer experience: How feedback can help
People want customised experiences when they’re shopping; they feel...